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January 2024 by Michelle Gonzalez
I’ve visited the pharmacy 4 times before leaving this review. Every visit has been 5 star worthy. Every technician has gone above and beyond to help
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November 2023 by Les Hill
Every month I have the same drama getting my Rx refill. It’s never in stock have to order it. A week later I get my refill. All the time my CVS app says I don’t have any orders or Rx to refill So I can’t use my benefits of delivery since app has no record of my history or orders. This happens every single month after month. Nothing I say seems to matter. Looks like it’s time to shop for new pharmacy. Would strongly advise against using CVS
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September 2023 by Heather I.
I was told my insurance would not cover one of my children's prescriptions. I asked them only to give me the ones covered.My bank card was charged over $300 for the uncovered meds. They told me they could not refund the money because it was a controlled substance they already gave it to me.
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August 2023 by Jerry Anderson
Script called ready visited pharmacy and also bought some otc products very cordial staff and easy pay machine
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April 2023 by Kathleen S.
I rarely give poor reviews but this place is a disorganized mess. I have been a loyal CVS customer for over 15 years in 5 different states. This CVS has me looking for other options. It's takes 3-4 phone calls and visits every month to get my daughter's prescription. Every time I show up, there is a different reason why the prescription is not ready. The latest prescription - I was told would be filled last week. When I went to pick it up, they said it would be filled today. Now I'm told they are out of inventory and it should arrive in 3 days (they placed the order this morning after I was told to pick up this morning). My daughter has gone multiple times missing medicine because they keep changing what they tell me. Some of the staff is super nice but there are also some pretty rude people- one lady always talks over me and hangs up while I'm speaking (and I have never been rude because I figure it will get me nowhere.). I really wish they would hire some people who weren't such a disorganized mess.
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December 2022 by Bob Meeg
It got medicine
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November 2022 by JuniorRDZ04
The medicine of me, Emily, Junior, and Melissa.
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October 2022 by Felicitas C.
O stars. I went to pick up medication and they said it would not be until next day at 1pm. Went the next day and they said until 9pm next day. Went third time and they say until next day. I asked why was it that they could not full it and no response just to come next day. I asked what time and pharmacist hesitated and gave me noon. I asked again what is the problem. No reason. Such a disappointment. No more CVS for me.
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October 2022 by Dean Dellinger
I. Have awful experienced here every month. I take certain medications that if not kept up will start to make me I'll. They do not care. Anytime I go into this location(which is closest to my home.). They are rude to me and have many times not got my meds correctly priced with my insurance. The last 2 months I have paid ridiculously high prices.fornmy medications and then told to file through my insurance for my refund rather than refund their mistake themselves. This will be my last month dealing with this place. It's Memorial Day weekend and the pharmacist only gave me enough for 2 days and none to start the next. They do not care if you suffer from medication withdrawal or anything to its equivalent. She didn't inform me yesterday that there would be no one present today. So therefore I had assumed the 2 days would work as long as I had my meds to start my day tomorrow. Now I do not and will have to go to work in pain until they seem it necessary to get it together. They have overcharged on my meds when I gave them my insurance AND coupon. As of tomorrow when they open all are being transferred out of this corporation's grasp and to a smaller local chain I know follow the rules and take care of their patient s. Working in the medical field myself we are to do no harm. What they're doing is mental torture. Also, the hours are horrible on the weekends. How is it on a weekday you are open until 10pm, but a Saturday only open until 6. Some people have jobs that work them later and in my case. I am on meds I cannot just skip. Get it together people. Even your competitors get the concept
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September 2022 by Kymberly J.
Terrible customer service. Rudest pharmacist I've ever encountered. Store is filthy
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April 2022 by Trish C.
Abby, associate form the pharmacy was so helpful in ensuring I received a refill that I had somehow misplaced. I had been calling since Friday talked with five separate people and Abby was the only willing employee to assist. Abby, I can't thank you enough for your kind ways, the world needs more of YOU! I sincerely hope your management recognizes you for the service you provide to your customers. With sincerest appreciation. Thank you Abby!
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April 2022 by Brandy Z.
Great service once again! Thank you Matthew your professionalism shines through. I get a lot of prescriptions for my husband here every month. The service I am given is very helpful especially when I get emotional because the insurance company no longer allows me to get a lifesaving drug for my husband because they deem it not necessary. I'm not sure an insurance company should get to choose the best prescription for my husband. I'm thinking his cardiologist should get that job. We got it all figured out with Matthew my husbands Cardiologist and the staff at the Ferris Ave CVS in Waxahachie Texas. Thank you for always giving me great service no matter how long it takes!
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February 2022 by Sophia F.
Total incompetence! They lose your prescriptions and then you have to contact physicians to resolve things. Also rudest employees ever. You can stand in line 15 minutes or more with no one in front of you and not even be acknowledged. Moving all of my prescriptions elsewhere.
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February 2022 by Viola Ortega
Had prescription deliver to house for grandson. No problem
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November 2021 by Clint A.
Another great experience at this location. These guys definitely have their stuff together.