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February 2024 by Javier Barahona
I want to say thank you to Tatum here at Waxahachie Discount Tire! I’ve always been a loyal customer and this was my first time using this location since I’ve moved down here.. I couldn’t have asked for better customer service. The staff here in Waxahachie you can tell they put their customers first. I always appreciate that and we will continue to bring our business here! Tatum is what more businesses need he took initiative into making sure I remain a loyal customerThank you as well to John and Tanner for assisting me over the phone! Look forward to my continued business here in Hachie!
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February 2024 by Mariela Liz
First time an it was a great experienceEvery one was curtious
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February 2024 by Micha Campo
They get us in and out quickly. Great customer service.
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February 2024 by Chris Saylors
Very friendly and helpful.
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February 2024 by Cornis collum
Only place l do any kind of tire purchases or repairs. Helpful friendly staff. Good prices and a lot of their products have rebates. They really do try to give you great deals.
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February 2024 by Michael Braxton
Went in for tire rotation in and out in about 45 minutes !!
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January 2024 by Jessica picken
Always super sweet and helpful when i go in. Also so loyal to their returning customers!
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January 2024 by Matt King
Always my go to place for patches. Every single time I’ve been in there these gents are always friendly and go above and beyond. Honest and dedicated, but you can hear the guys in the garage relaxed and enjoying being there with their co workers.
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January 2024 by Darlene Miller
Great staff. Had noticed a tire was low. They found a nail and offered to fix it right then even though it was so close to closing time and freezing, windy temps outside. There was no charge even though tire had not been purchased there.
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January 2024 by Rory M.
This store has had my business for awhile and I've had a good experience every time I've been here. Service is always great. Today, there was an elderly man getting his car serviced, a pretty tough customer as while they were working he had a question just about every 2 minutes the entire hour I was there. I have to applaud Steven for his exceptional customer service, patience and kindness he displayed to this man. The entire team was nice to him but Steven went above and beyond to answer every question and to calm this quite anxious man. Well done guys! Shoutout to Nathaniel as well, I saw him working hard and love that guy! So I'm walking out and I see Lucas talking with the man and helping him to fix his front bumper. I don't know what you guys are doing to cultivate such a servant hearted atmosphere but keep it up!
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January 2024 by Izzie P.
Tire was acting weird on my way up to Dallas from Austin. It was two days after Christmas and they were visibly busy, but the workers were diligent about making sure everyone was still taken care of. I had just been to a DT in Austin for the same issue, they fixed what I was told was fixed in Austin for free. The note the boy who helped me wrote was "LETS GET HER TAKEN CARE OF!". You can really tell they care about the level of service at this location.
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December 2023 by Will R.
I would like to thank Ralph for going above and beyond to help me out. He is very professional and seems to really care about his customers. It's really nice doing business with someone who actually cares. Thanks for all your help Ralph.
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November 2023 by Kimmy S.
Arrived less than an hour before closing because my tire pressure light suddenly came on and I had a 2 hour drive ahead of me. They were able to replace the affected tire (it was still under warranty from when I bought It at another DS branch) and send me on my way in under 30 minutes. Very fast service and friendly employees. I'm not local to the area and was just passing through, but if I'm ever back in Waxahachie and need tire service, I'll definitely come back here.
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October 2023 by Sean D.
Two hours for a tire rotation they didn't do right and pulled it back in only to bring it back out with the tire pressure light still on then told me the sensor wasn't working and they needed to pull it back in. Then another 45 min later told me it was done but none of the sensors are working that they replaced and hopefully driving would reset them. Do not go here! They are not very professional! The lack of knowledge in tire is unreal!
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September 2023 by jsbeagles
I called the day before and came to an agreement on price I arrived at 8 a.m. Was the third car worked on and total time there was less than 45 minutes. Sales people are polite professional and gave me a good deal. $200 less than Walmart.
