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September 2023 by MewShifter
Brought my car in for ac trouble a year ago. They recharged the a134 and charged 200. It was somewhat usable but not great and quickly degraded. I only drive twice a month. When summer rolls back around I mention I took it in last year, the recharge. The it's not working and they want 95 to check it out. What a waste of freaking money.If you have an ac issue don't go to this or any Pete because selling you on recharges and 1600+ to install a 350 "ac kit" is Thier only "solution". They don't actually diagnose and fix an issue.
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July 2023 by Zachary Johnson
The owner harasses kids with disabilities. I’d stay far away from this business.It was in 2005 when I played tennis for waxahachie high school. He found me on the tennis court when I dated his niece and made threatening comments to me.I have a pre existing traumatic brain injury and stroke from 1998. I have significant encephalomalacia on my left frontal lobe.
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July 2023 by Daniel Jernigan
Shout out to Travis!Long story short, I went to a dishonest mechanic that took my money did not complete the work and left me with the same overheating engine problemTravis insured me that I definitely won’t be coming back for that issue. I will now and never take it anywhere else. I appreciate you so much man.
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June 2023 by Mandy D.
This place was great!!! My husband and I were travelling from Austin to Oklahoma when two hours in, the car panel lights came on saying we had an issue somewhere. Managed to make it 21 more miles to Featherston Auto Repair. They were extremely busy but the young man came right out and figured out the issue, fixed it, and had us back on the road within an hour. Could not have been nicer. We were very grateful for their help. Would definitely recommend.
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May 2023 by Cornell Depalma
If you need a good reliable mechanic that knows what they’re doing and will work with you , then Bobby is your guy
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April 2023 by Jim
If your stuck waiting after a car accident or just need your car back on the road these guys have been in business for at least 3 decades. They do good work and wont rob you.Services: Auto engine diagnostic
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April 2023 by grant w.
Okay first of all I see a few of you in here and your only complaints have been "an employee was tired and kinda grouchy over the phone"And "my daughter went in for a oil change and he told he her didn't have room for her and to come back in four days"First of all, If you need a oil change... do it yourself you lazy good for nothing dad. Bobby isn't a jeffy lube. He is however, the most trust worthy mechanic in the town. Me and my family have been going to him for years. I can't tell you how many times Bobby has looked my mom in the eye and said. Lyn, grant can fix this himself you don't need to pay me to do it. The guy is a great diagnostician, and if it's something you can do on yourself he'll just be honest with you.One time my brother instead of going to him first decided they were gonna try and fix their car in the auto zone parking lot. Dumped a couple hundred dollars in parts trying to figure out what was wrong with it. They finally gave up and just towed it to Bobby's. He called back a few hours laughing "tell those knuckleheads, next time start with the cheapest fix, all that was wrong was a six dollar fuse." Didn't charge us nothing. It's so relieving to know your Mechanic is both skilled, and an honest god fearing man.
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March 2023 by Airy Jordan
Always does an amazing job. Is straight and to the point no hidden costs.
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February 2023 by Eddie Hopgood
Great workmanship at a fair price.
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November 2022 by Jimmy
I went in for a check engine light and Bobby diagnosed problem as engine misfire and needed spark plugs changed. I asked them to check coolant and flush if needed as well as check the car over. The quote he gave me for the tune up is all they charged me for, nothing extra. I have used these guys in the past and will continue because they are fair, honest and very good mechanics.Another time Bobby suggested I go to Nissan for a check engine light and rough idle. They gave me an estimate of over $14,000! Featherston did only what was needed for $1,300. I highly recommend them.Services: Battery
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November 2022 by Bryan M.
Just got off the phone with a "employee" I understand people get tired! But you don't have to be a j*** when being asked 2 simple questions! If u hate your job get a new one! Maybe you wouldn't sound so miserable!!
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October 2022 by Kathleen Chensky
Great Honest family run shop.Had a bewildering problem with the electronics of my diesel truck. They were very accommodating and determined to get it figured out. And they did post haste.Thank You Bobby and son (who’s name I did not get).Frank C.Service: Auto engine diagnostic
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August 2022 by Andy J.
My daughter stopped by to just have her transmission fluid checked and to schedule to get her car in to get a leak fixed. The man told her didn't have time and to come back in 4 days. He didn't even want to put her on the schedule or even just check her fluid. Just said come back in 4 days. A shop should always have time to check the oil in a woman's car, you are never that busy. I called up there and talked to Travis. He was about as rude as you could be. I asked to talk to a manager and he said they don't have one. He said just come back in 4 days. If he can't even check the fluid or write up a work order, how can we schedule to get it fixed? If he told everyone to come back in 4 days then it would just be the same in 4 days. Everyone would be up there without an appointment. Obviously customer service is not what they believe in. Terrible service and obviously they don't want the business. You would think they would have one person there to write up work orders and put you on a schedule. This place needs management.
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July 2022 by Riley Cotton
we had a piece of metal hanging off the underbody of our car and we pulled into featherston repair! they helped us out within 5 minutes and didn’t even charge us. 10/10 recommend this business.
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May 2022 by Austin French
I can't say enough good things about Featherston. He's an honest fella who is not going to make up something just to charge you more. He'll tell you the truth and he'll fix it right the first time. My Father and I have been using him for years and will continue to as long as we can.Services: Auto engine diagnostic
