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June 2023 by Sarah Lockhart
Yolanda is amazing! She was so helpful during our loan process. She explained everything in a way that we could understand. She showed us different programs that we could afford and lowered our interest rates. I would highly recommend Yolanda to anyone.
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January 2022 by Erik PJ
We arrived at 4:58… two minutes before they closed. We just wanted to ask what time would be best for us to come in tomorrow in order to open an account. We went in and they were extremely nice, we asked them and they told us not to worry that they’ll stay after hours in order to help us out TODAY!!! ❤️ WooooW what other bank does this!!?? This is most certainly the best bank I’ve ever been to! Without a doubt they deserve 10 stars! They help us do everything on our new account explained and everything. They stayed with us for almost 2 hours of their own time. ❤️?? Thank you Amanda Hollenback❤️
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January 2022 by Vernon Witherspoon
They made my experience great! I would recommend their services to others and I have to a couple already.
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December 2021 by Curtis Laguna
Don't do business with this bank! Their idea of "security" is as bass-ackwards as it gets! Even the supervisor I spoke with doesn't understand basic security principles or basic proper English.
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August 2021 by Sandra Bean
Excellent service from a professional loan officer and banking facility that reflect honesty and impressive organization. I have never been disappointed through years of business dealings with Russell Phillips and First Financial, and now have another amazing contact with Yolanda Guerrero.
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July 2021 by Rodrigo Soto
Yolanda was great, she answered all our questions thoroughly and prompt. She was very knowledgeable.
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April 2021 by Mac Diesel
I can't say enough about how much I love this bank. I used to bank with "Major Chain" bank and felt like just a number. This bank has a personal touch and is very accessible. It reminds me of the service we used to get "back in the day". I just completed a mortgage with Yolanda and it was the best process I've ever dealt with in the home finance industry. This place is a bank you can call home. That really says it all, First Financial is the bank you can call home and be treated like family.
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April 2021 by Troy Dale
Easy and quick
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February 2021 by Teri Dillinger
This is our 2nd time to refinance and it's been a great experience!
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January 2021 by Dorris Coppinger
Excellent service. Highly recommend them.
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December 2020 by Craig Anderson
First Financial has the best customer service. Give them a call for your financial needs. You won't be disappointed.
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October 2020 by Annie Fairchild
Yolanda on the mortgage team was incredible to work with! She is very knowledgeable about the loan process of obtaining a mortgage. Yolanda kept us informed about our progress and milestones, communicated effectively and was very easy and nice to work with. I would definitely recommend using Yolanda for anyone looking to get a mortgage.
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October 2020 by Nat Byrum
First Financial Bank was extremely helpful and great to work with! Alecia Bland with the Construction Loan and Yolanda Guerrero on the Mortgage side made for an amazing team and an overall great experience!
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August 2020 by Lannie Johansen
I highly recommend Yolanda and First Financial Bank!
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November 2019 by JC Martinez
My interaction has been great with Yolanda and Mr. Russell Phillips.
