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November 2023 by Brandi Harris
I stopped in just see if by chance someone would be willing to help with my necklace that had knotted up. The team came together and worked on my chain and in the end were successful. I couldn't be happier with the outcome. I was afraid I would have to break an expensive necklace but with Cynthia, Alexis, and Bree’s wonderful customer service and determination, I did not have to.If you have a jewelry need or want ? go see visit Kay Jewelers in Waxahachie! You will be glad you did.
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October 2023 by Emmanuel Christopher
I had one of the most welcoming, loving and amazing experiences here today. All the ladies were warm, welcoming and willing to help. Kept smiling the whole time and even asked how I was doing. Felt like I was talking to family. They definitely deserve to be recognized for the work they are doing. I will be back for sure. Thank you ladies ❤️?❤️?❤️?
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December 2022 by Paige Taylor
I have been working with Cynthia on getting my engagement ring exactly how I want it and she has been so kind to work with! She is super accommodating of the fact that I have to drive down from Dallas and is extremely happy to help with all the changes I have needed to the ring.
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December 2022 by Shay Johnson
Tammie was amazing! She was nice, patient. and insightful! Her customers service is impeccable! She is the real gem!
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December 2022 by emily diaz
Such a beautiful store definitely will be back very soon ❤️ Tammie was such a sweetheart she was very patient and explained everything so well
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December 2022 by LISA WARD
My husband and I decided too upgrade my wedding ring and we couldn't decide on the perfect ring and the lady's at Kay's were amazing they didn't pressure me into anything until we were ready and I am so happy with my wedding ring and will not shop anywhere else and thank you again they are the best
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December 2022 by Tie Notey
Manager has very poor attitude. Service nearly non existent. Recommend going to a different location, as they are not all like this one.
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December 2022 by Lotus McCary
Sales people very knowledgeable