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September 2023 by Donna Segura
Cathy is amazing!!! Helps me out tremendously with everything. Always has an answer for all my questions. Great Person!!!
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August 2023 by William Pearce
And I called back on the third of this month. As for a car to be dropped at that point in time had no problem with anything I was told. Yep you’re up-to-date. Call you back in a week or so before it’s supposed to be paid no call back no follow through and now they tell me supposedly that I am a month behind. Somebody needs to figure out what that office is doing.
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June 2023 by Eric Salinas
Kip fedora and Cathy are very rude and unprofessional in my opinion. I have had several issues with this office with my payments fluctuating. I wouldn’t recommend anyone to get any insurance here, I am shopping around and would recommend anyone thinking about doing business here to reconsider and look elsewhere. Every single time they answer the phone they are short, rude, and don’t seem to have any good customer service.
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May 2023 by Jim
I previously stayed with another Insurance company and agent out of loyalty. The prices went way up and I had to find someone with good coverage and great prices. Thanks Kip and staff.
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March 2023 by Amy Ausmus
Collette is the best agent I have ever had! If I could give them more stars, I would!
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September 2022 by Annie Hey
I have been trying to call the office in regards to my many policies with them — the Auto one for which I have had for 8 years here specifically, just to ask general concern about renewal price rise. Recently, every time I call, it goes to voicemail. The only person that has been reliable and always took care of my accounts was and is Cathy. I would recommend people to come here only for her. Even after multiple moves, still stuck around. Whether Kip has blocked my calls, or maybe did something to my caller ID, so it’s ignored now, I think it’s very unprofessional to do so when I still have policies active and is still my agent. I would say, if you are local and can just drive there easily for doc signatures and one on ones, go there and ask for Cathy. Respectfully, this office could do little better. All the reviews on here just prove that Cathy is the heart of the place keeping it together. This agent is very friendly, professional and educated. She knows everything about life insurance, auto, and more. For customer service she’s at the highest and deserves an award, like ones you see when you enter a place for recognizing their hard work. Anyway, Cathy will save you money and put your needs first. She’s very patient and kind. Customer service is very important in maintaining customers. Had they worked something out then I would have stayed. Oddly enough, when I use a different phone number they answer right away but not to my primary number. I had done nothing but spoke but good things of you and recommended many.
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May 2022 by Jose Cadena
Cathy Broussard-Gary was great and extremely helpful. She got me a great rate on my insurance. I highly recommend her if you are looking to switch insurance.
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December 2021 by justin martin
Janeth has been very helpful and doing everything possible to make sure I have a good rate!
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December 2021 by Jeremy Zapata
Janeth is very professional, helpful and will get all your questions answered.
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August 2021 by David Duguay
Cathy was very professional, and patient with us, we had many questions, and had to get all our information together. She made it very easy for us. She went beyond to assist and reassured us that we will be taken care of. It means allot to us to have peace of mind. Will need to give Cathy an A for customer service.
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August 2021 by Kristy Yager
By far my favorite insurance! Cathy is great! Always firendly and goes out h=of her way to help. Highly Recommend!
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June 2021 by Lucy Miranda
Kathy Broussard-Gray was so great and extremely helpful. She took care of all my issues and got me a great rate on my insurance. I highly recommend her if you are looking to switch insurance.
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June 2021 by Brett and Bro’s
Cathy Broussard-Gary helped us with our life insurance, she was very helpful and patient. She was able to answer all of our questions and get us a great policy.
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June 2021 by Jesus Carbajal
Kathy was so good and extrmely helpful. She took good care of all my issue.I highly recommend her if your looking for insurance.
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June 2021 by WILD BILL
Very patient and helpful. She knew me from over 2 years ago. It makes you want to keep coming back
