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April 2024 by Eddie Luck
Food was good. Had new girl on register was not trained very well. Had problem with order but management took care of it promptly. Need to bring back the muffulella.
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April 2024 by matt spaulding
The bag was so overfill that we dropped it on the floor, this was on 4/7/24. I tried to give this place another chance, I'm done, not coming back. The fact the employees took off hiding after it happened is even worse. How hard is it to put it in two bags with 5 people order full of soups, salad and sandwiches? Sorry, but you lost my business for good.
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April 2024 by Kevin M
You can't order off the app anymore without tipping?
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March 2024 by Roger Stalcup
I was suppose to get turkey bacon ranch wrap with potato soup, and got completely wrong order,, got a sandwich with tomato soup. Completely incompetent workers at the waxahachie location. Guess will have to drive across town to another McAllisters or just go somewhere else. These workers don't even care , and didn't apologize for their mistake. I advise everyone to stay away from this location.
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March 2024 by Kristy Allen
Update 2: My husband's sandwich was good. Both soups were good, but cold. I was missing sherry shallot dressing for the salad. Ended up having to eat it dry, as we dont normally keep dressing in our home.The cookie was undercooked as well with a sticker that said Wednesday on it for a Saturday order. Since it was undercooked and raw we didn't take the chance of eating it. The tea was unsweet, even though we ordered sweet. Not sure why they don't understand the difference between the two, and keep sending the incorrect one? No chicken in the savannah chopped salad.Overall we've decided to not order from here again. I think if we've given you 2 chances and it's still not done correctly, we won't waste our time or gas to drive to Waxahachie and back.Update:I spoke with Chelsea and she offered us a refund. She was very kind to rectify the issue. We will try them again and will hope to be able to update our rating.Our entire order was incorrect. Ordered Savanah chopped salad had no chicken and no avocado that was an extra payment. Grilled chicken club with no honey mustard added olives, came with the honey mustard and no olives. Husband is allergic to honey mustard. They also threw the 2 toothpicks inside both of the sandwich parts and when i bit into it, it stabbed my gum, and it ended up bleeding. Ordered 2 sweet teas and got 2 unsweet teas. It's like they didn't bother looking at the order. Then the young guy that brought the items to curbside had an attitude about delivering to the car. So disappointing as I order from mcalisters all over dfw and never had so many incorrect items. This is a first and sadly we won't be going back. Especially when my husband had to drive 20 minutes there and back only because I had a craving for what we ordered.
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March 2024 by Rebecca Martin
Placed a large order for our office lunch. Order was supposed to be ready at 1:16 and we did not leave with the order until 1:40. Ordered 3 chicken cesear salads that were missing the chicken. Called and attempted to speak with staff to make it right. The associate put me on hold to speak with the manager and then the phone was disconnected after waiting on hold for 5 minutes.
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March 2024 by Jeremy Cares
Everything was great. Took a little bit to receive food, but it was excellent and the atmosphere was nice.
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March 2024 by Kem Drury
Always good food..Thank you...
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February 2024 by Carmen Green
No matter how many times I've tried, the food has not been good here. Lacking in taste and freshness. It seems like I am eating something that is a few days old. Anything I order here just doesn't taste right. I usually have a few bites and throw it away. Service is good though.
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February 2024 by Jeremiah Flores
Thank you Mcalisters for my bread sandwich. I checked in for curbside but that never happened, I guess that was too much to ask even though my my order was sitting on the counter. Do it
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February 2024 by Suavek Oleksy
Experience was much better this time, food came out quickly and fresh. Will definitely come
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February 2024 by Terry Elliott
Ordered the New Yorker for take out. Got home and lo and behold I was given a Spicy Turkey sandwich. Went straight into the garbage and will never frequent this place again. Just another example of poor help!!
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February 2024 by Michael Braxton
I had the Coose 2 for lunch and had The New Yorker sandwich with the Ceaser Salad and a Strawberry Lemonade. Everything was delicious !!!
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January 2024 by Misty Stroder
We had attentive and polite service, especially from Kyle and Michael! Great food and wonderful experience.
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January 2024 by shadokat
I would usually award 5 stars for their service and the taste of the foods.But I only gave 3 stars because the lettuce in the salads is ALWAYS wet. This is the second salad we’ve order where the lettuce dripped water. It’s good they’re washing the lettuce but they really need to make sure it’s not TOO wet when used in the salad.
