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February 2024 by Adam Davis
Just got service switched over from Verizon. No complaints.
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January 2024 by Joseph Colunga
Highly Recommend. I had recently purchased a new iPhone 15 intended to transfer my existing phone number to the new phone and add a new number to the old phone. Phone tech was helpful. However, I found myself without service on both lines. I visited the Waxahachie phone store and the service representative had my situation resolved in less than 10 minutes. Marrissa is the technician that helped me with an upbeat attitude and knowledgeable answers to my questions. I'm a very happy T-Mobile customer.
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January 2024 by ernie smith
Friendly staff but the quality of the product I purchased, a mobile hotspot, was poor. Haven't been able to use it because the service is terrible.
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November 2023 by Terry Trim
Excellent service and super staff.
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October 2023 by Jim Poole
Professional and helpful
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October 2023 by Cleda T.
Nice helpful set up my iPhone 15 in less than 30 minutes. I find it odd that it has low stars dnt knock it till you try . Very good I will return.
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October 2023 by Patriots & Tyrants
Excellent service, they have never actually been able help me with anything
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September 2023 by Kathy Tanner
Young man was very helpful. Fixed my problem on my phone. Was not pushy about topics discussed. His attention was on me not how fast he could get me out of there and on to the next customer.
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September 2023 by Dr. Lori Butler
Great, I'm so impressed with D and Cynthia and all of the workers . Customer Service is stellar! Music play list was everything !
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September 2023 by LANCE LIPSCOMB
Have had issues with both of our S23 Ultras. Texting issues and connection issues. Both phones new. Think one is fixed. Still having problems on one of them.
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August 2023 by Aleece Collamore
Changed my grandson's screen protector. Customer service was fast and professional. They were very nice and patient.
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August 2023 by Sherry Dabbs
This store is normally slow and a long wait they don't get in a hurry to do anything. not to mention they normally don't have what you need when you go into the store.They tell you to call on Wednesdays when they get a new shipment in to check to see if they have what you need. I needed a shield for my phone and table they don't carry the store for the phone they would send it to my home, but would have to check on the screensaver with the store.
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July 2023 by C P J
This place is for sales only. No longer tech support in the get-gritty sense and dig into a cell phone problem. All they can do is offer a new Sims card or have you purchase a new phone. 4 stars because everything else is great!
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February 2023 by Elizabeth Ellis
My daughter and I were in & out in snap. Quick and fast customer service.
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December 2022 by Sarah R
Marissa was a great help. She convinced me to get what I really wanted and not just settle. Even gave me suggestions on where I can go to get a case. She was polite and professional.
