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October 2023 by LaTosha
I was calling around today for a good price to get some tires installed. Texas Tire was my third call. The sales rep Done answered and was extremely kind and helpful. He gave me the most reasonable price I'd been quoted so far. I went right over to have the tires installed. I was met with a friendly greeting and exceptional customer service! The waiting area was clean and comfortable. The work was completed quickly and efficiently! So glad I called. They've definitely gained a customer for life.
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October 2023 by Amanda Janson
Dean and Ryan! Shout out to you both for your quick and friendly service!! A huge blessing!Dean took the time to blow up my tire and show me how to use my air compressor. ?And they helped me get a new when we saw it was damaged and dangerous to drive. You both were very kind and I am grateful for your help in a time of need! ✌?
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September 2023 by Anthony Butler
Scratched three of four rims, switched my new wheel lock with old lock, then asked if I took pictures of my rims before I had the new tires put on the rims, if I had known I had to take pictures first I never would have let them put the tires on and I had no scratches on none of my rims, and the young man Donnie is pretty cool, but that David guy is a piece of work. He couldn't just say we screwed up how can we fix this, that was to much like right.
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September 2023 by Dylan G.
I would give this place 10 stars if possible! I've used them from lift to tires! They even found some issue with my truck while installing the lift and gave me a call and they got them fix! Can't recommend them enough!
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September 2023 by Mac Diesel
8/27 @ 3:45pm stopped by for a tire rotation. I was told they close at 4 and didn’t have time to get it done before then. No other customers where there. As a shop owner, this would never fly. Especially for a quick service like this one. If this is the case then you need to advertise you stop serving customers at an earlier time.
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August 2023 by waxapd144
Have used the Waxahachie location several times. Bought my tires from them, have my tires rotated and have never had an issue with the service. The wait time has been reasonable and I have always left satisfied. Those wondering about the financing. They have a payoff period that is same as cash. They are very informative and heavily advise you to pay them off during the payoff time due to the interest being so high. I appreciated the honesty.
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August 2023 by Dahlia Lopez
This store sell you a six month finance with 0 interest is all a lie Don't fall for it. They don't care about you paying three times as much for tires as longest they make their sell and put you in a loan that is going to cost you $$$. They are not knowledgeable at all. They need to be train them better and disclosure.
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August 2023 by Lag
Very cool crew very helpful I told them I wanted rims that day and they got me on rims. I really want to give a shout out to employee Dean Bonyo he was a bunch of help and a very genuine cool guy.
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July 2023 by kenneth espree
Very professional, courteous and knowledgeable. I went in this morning for a tire rotation and and balance. Was greeted and service written so that the tech could get started on my car. Next thing I knew, I was out of there!.
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July 2023 by Jared McCoy
The entire crew at the Waxahachie location did a phenomenal job taking care of wheels/tires on 2 of my trucks. Great people to work with and I would highly recommend them! Excellent service and experience can easily overcome minor price differences.
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July 2023 by Parker Hicks
Great service! Everytime I have been into TT I have had my vehicle back in a flash. Also, ALWAYS quality work. I wouldn’t look anywhere else other than Texas Tires to get your tire needs taken care of!
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July 2023 by Phill Schiefer
Hello to all!!! I've been using hachie TT for several ulyears now, I would guess probably since it opened. I don't go there for autobahn modifications of my vehicles, I go there for everyday stuff like lifts, levels, tire purchases, rotate & balance etc. My family has probably done 6 trucks there, another 4 cars, along with trailer tires etc.They DAVID & DONNIE, have always, yes, ALWAYS taken care of myself & my fam. &, if, there's ever been a need to make something right, they have done it. Enough said. Thanks TT. I'll be back soonCHIEF
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June 2023 by Kim Gonzales
This place literally states "we wouldn't steer you wrong" on their Facebook page. Don't let that fool you. My husband called over the weekend and asked them if they had all weather tires for a 2014 KIA Sorento. The manager of this location suggested all terrain tires and stated that there was not a big difference and the tires would not be loud. He had some deal and he would have to order them but could get them in the next day. They would be cheaper. We never asked for cheaper tires just correct for a KIA Sorento. Never mentioned that the original tires we asked for were already in stock.The tires were so loud it sounded like I was flying a plane. The same day we picked up the car. Less than 20 miles driven. I asked if there was any way to pay the difference and get the original tires we called about. The manager refused and even stated he didn't know why he was talking to me because the transaction was between him and my husband. Then refused to take the tires off and replace my original tires. He told me they could not resell the tires they sold my husband because they don't stock them and they are not something they put on many cars. Why even suggest them for a KIA? Horrible service.
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June 2023 by Jacob L.
Had some trouble with my wheels. Had them done at Texas Tire and it was not their fault. Called to get some information for Moto Metal about my size, bolt pattern, etc. and spoke with a guy named Donnie. One of the most helpful guys ever!! Go up there to see Donnie and get some work done. Such a great guy! Very informative and knows his stuff!!
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May 2023 by ENRIQUE Robinson
I had an extremely disappointing experience at Texas Tire #23 due to their poor customer service. I visited the shop to have new tires, which I had already purchased, installed on my truck. However, the staff insisted that my new tires were of poor quality and refused to install them, pressuring me to buy tires from their store instead.This led to a heated argument involving the owner and the employees, and ultimately, we had to involve the police. Despite the police's intervention, the shop still demanded that I arrange a tow truck to remove my vehicle from their premises. Throughout this ordeal, the shop owner made insensitive comments, tried to provoke me into a physical altercation, and continued to harass me even after the tow truck arrived.What should have been a straightforward service turned into a distressing situation where a customer had to call for towing assistance just to remove their vehicle from the shop's property.