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August 2025 by Renee
We got here at 6:28 and they had already locked the door for the evening. Completely unprofessional. I called the store and they answered the phones which just goes to show that they were still open. I pointed out to the lady that it was not past 6:30pm yet… They still had a couple of minutes left. But she didn’t care. She just said they were closed. If your store is closed, you wouldn’t be answering the business line. Stop closing the store EARLY. Lazy.
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August 2025 by Jeff Johnson
Very friendly, helpful, courteous and professional. They take the time to greet folks entering the store, provide you with all options as well as all the info you need and they seem to be quite thorough with care and packaging.
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July 2025 by Annissia Lawson
Great customer service and stellar professionalism!
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July 2025 by Lindsey Oliver
They charged me $6 for two copies. Literally two pieces of paper. That is insane. I have used this store for over 10 years but I won’t any more. My trip prior to today I paid for a notary, and they did it wrong and I had to have my paperwork redone. I won’t make the mistake a third time.
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July 2025 by Sandra Seals
Everyone is always so nice and helpful! <><
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July 2025 by Elois
Friendly, professional service every time!
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July 2025 by Cory Riley
Fast and friendly
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June 2025 by Debbie Green
I had a pkg that I needed to get packed up and shipped to a dear friend of mine. Joyce helped me with all my needs.
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June 2025 by Robert Montalbo
Sat June 28 2025. My wife and I walk in and kindly ask for a passport photo. We notice this UPS location offers this as a service. There is no signage to indicate what hours or if there are restrictions on when this service is provided. We approach front desk clerk Norma and she notified what appears to be owner. The lady in the back (possibly owner) made a grimacing expression that indicated to us that she did not want to do the photo and felt it was an inconvenience. She said she could not do it now and we needed to wait, but she did so in a very rude and dismissive manner. We waited for close to 15 minutes and then left to Fed Ex where our photo was taken in less than 5 minutes. We will NEVER come to this location again. Absolutely rude and unprofessional employees.
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June 2025 by Nivea Lisandra Torres
I have always visited this location to drop off our return packages. I went today for passport photos. No where in the establishment is there a schedule of hours for passport or ID photos to be taken. A customer’s assumption based on the signage is that this is a service that can be provided at any time during the day. I was told today that I had to wait in a very rude and dismissive manner because clearly this request presented an inconvenience to the staff. I waited for some time but noticed that there was no sense of urgency to accommodate my request. I left and will not be back. To the owner of this establishment: you need to rethink why you got into this business that entails providing customer service.
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June 2025 by Jass silva
Worst ups store in all of America!!!!!!!!!
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June 2025 by YONGIE RAINES
You’re always greeted when you enter the store, team members are always friendly and professional, and do their best to get your needed services taken care of in a timely manner.
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June 2025 by Kim Rainey
Quick and friendly
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June 2025 by Amy D
I love the service I receive at this store! The staff is always kind, friendly & greets me with a smile. Today, Adyson greeted me & thanked me for visiting, with a lovely smile on her face! It's wonderful to see young people working and doing a good job!
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June 2025 by Jessica Clark
Norma and the crew were very helpful with our VERY complicated shipment.