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April 2024 by Kim Anderson
Terrible. I would actually like to give no stars
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April 2024 by Amado Martinez
I ordered my food and by the time I got home I saw that I was missing my brownie that I ordered
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March 2024 by victoria arojo
I've come to the conclusion that the Wingstop Franchise in general doesn't care anymore. It's like when your dad tells you he's going to go get some milk and never comes back....
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February 2024 by Barbara Green
Love their wings nice service.
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January 2024 by Monica Campbell
I am so tired of this store. Every time I order wings to take out I’m shorted on wings or some food items. I will order corn it’ll be missing I will order wings and corn or wings and fries and the dip will be missing. I ordered ranch I pay for extra ranch and Skip the ranch. The Hawaiian doesn’t even taste like Hawaiian is extremely bitter.
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January 2024 by Anastasia Mills
This location needs to be shut down! The staff is children that don’t cook the food properly & in charge is an immature African American child acting woman. They are all unprofessional and don’t care one bit that they could possibly give food poisoning to someone! Uncooked chicken, really? Missing food items and lacking the capacity to follow basic simple instructions such as make food “wet”. SHUT THIS LOCATION DOWN.
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January 2024 by Arnulfo Lerma
Great
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December 2023 by Jay Pest
Jackie was super awesome and very helpful ♥️
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November 2023 by Trey Mckesson
Terrible service. Drove 30 minutes away to this location only to be told my order will be another 30 minutes after being told it was 20 minutes when we originally ordered. Terrible customer service and
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October 2023 by Emmanuel Davila
Horrible service all the time when i try ordering they never answer the phone.. i have been put on hold and 30 minutes later they will take my order. Need better staff. Wings are also with fethes. Cant belive cooks can’t check that
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September 2023 by Odalis Garcia
I cannot believe this. I called 40 minutes before coming for my order and when I got here they said they didn’t have my order ready when they answered the phone? Make it makes sense. I’m so mad and furious because I waited so long and had to re order my food and still taking forever after they told me it would take a couple of minutes and I sit here for more then 30 minutes. This is ridiculous. Do better wingstop
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August 2023 by Marco Hernandez
Have been waiting for 20 Minute on my order now they tell me to wait another 15 minutes this is unreal 35 minutes of
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August 2023 by Jason Alexander
I went here for lunch yesterday sounded good at the time I ordered my food and took 45 minutes to get it and when I got my food chicken and fries tasted horrible I threw away most of it now I’m laying in bed with food poisoning because of eating here I’m the only one sick in my family and I’m the only one that ate wing stop yesterday the rest of our meals for the day we all ate the same thing this is ridiculous and now I’m missing work because of this place, absolutely ridiculous can’t even trust someone to make food these days shut this place down immediately
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August 2023 by Sam K.
First and foremost, I Wingstop wings. I ordered delivery on Waxahachie Wingstops website which uses Doordash delivery. Placing the order went well, 30-45 min to receive. Unfortunately I received another customers order. I called the store, the manager said contact Doordash for them to resubmit my order. Doordash said after a long wait, this store does not do that. I then drive to the store with the bag in hand. Inside I see many staff standing around in the back, one nice young girl at the feont register and see the mngr. in the back amongst them. I said I just spoke with you and she had already forgotten. I said your stores deliveries through Doordash does not allow resubmitting for corrections and asked if my order was here. She took it from a shelf, handed to me....COLD. WHAT! Please remake this..Who hired this woman? She said it will be a 15-20 min wait, Note: I asked her why customers last names are not written on the sealed bag for drivers. She said, we don't do that, the drivers remember. Hmmm, what if there's more than one order? A few guests orders were incorrect while I waited. What is your policy on manager response to incorrect orders? Delivery notes? From the reviews, it seems like this store needs management retraining or new management. This store is in a great location and has potential if led better. I called Red Oak and Midlothian stores on my way home, each had different ways of noting customer names on the sealed bags with either the receipt or name.
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August 2023 by Ronda G.
the wings were fine but we got home and didnt get our fries or any of the dipping sauces we ordered.
