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October 2024 by Moises Barco
Absolutely horrible customer service. Every experience is a bad experience. The way they speak to people is very unacceptable.
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September 2024 by Jesse Speers
They don't go out of your way to make you feel like a valued customer@
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September 2024 by Tonja Tiger
Argumentative and rude staff, poor customer service- CVS Main St. Would give zero stars.
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September 2024 by Burlesque Male
Hayden was very professional with me, I went in to buy feminine products and he directed me politely. I prefer using his register.
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July 2024 by Lilly Mint
This thing working at the pharmacy is absolutely rude and lazy. Since you employ and encourage this kind of people and behavior, not gonna buy a single thing from any cvs store anymore.
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July 2024 by Emmy Bradley
Love it when I get the 35% off of one item coupon.
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July 2024 by Lyndsee Faulkenberry
I would give 0 stars if I could. I used to get great service, but it’s gone down the toilet. Pharmacy is so rude! My mom went by to get my prescriptions called in by the er last night, and I needed to update my insurance. They told her she would have to come back after their lunch break (30 minutes from her arrival) because they didn’t have time to update it. Mind you, we live 25 minutes away. I’m transferring my meds immediately. After going on having a migraine for 5 days and they didn’t even care to do their job. 0 stars, do not recommend. Do better CVS weatherford.
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May 2024 by Glyn McManus
I’m forced to use CVS by my prescription insurance. Always a miserable experience and never a streamlined process. Probably the most inconvenient of any business I’ve dealt with.
Oh and big surprise only 1 of 3 Pharmacy lanes are ever open because the building is broken. The line sometimes wraps around the entire building. Such a massive waste of everyone’s time! Staff properly! Fix your building! Get some corporate training and standardization brought in. Unacceptable!!!
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February 2024 by Wendy Huff
This has to be the worst most unprofessional CVS store I’ve ever had the displeasure of using. The employees are not trained properly on how to enter new prescriptions. There have been several errors with multiple prescriptions. When you have an issue, they don’t care. They treat you like you’re wasting their time. When you archive a prescription in the app it does not archive on their end they will continue to ask doctors for refills on medication you no longer use. And request refills from providers that you no longer use. They are rude, unprofessional and untrained. Please take your business elsewhere. If I could give zero stars, I would!
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January 2024 by Amy Kramer
Very friendly staff and incredibly helpful checkout people.
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December 2023 by Ginger MacMicking
I called to ask Pharmacy if there was a specific over the counter product in stock at this store. I was told "Not that I know of", no offer to have someone check for me. I then ask if I could speak with someone who could check for me. She put me on hold and then hung the phone up. When I called again to ask someone at the front of the house to check, they did have it in stock. NOT A CUSTOMER FRIENDLY PHARMACY!!!
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December 2023 by Tamara Rothley
Very friendly
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December 2023 by Deloris Priddy
Great experience
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December 2023 by Kaylee Wilson
Absolutely terrible customer service. We ran in after work just to grab bandaids, the lady at the front literally YELLED at us and told us we had 7 mins to get what we needed. We rushed to grabbed them and used self checkout, because she was clearly too busy to check us out, considering she was playing games on her phone. Don’t waste your time. Go to Walgreens.
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November 2023 by Hue Painter
The tiny gentlemen, Hayden is so lovely to customers and is always helpful, kind, and i love using his register! Logan is always very real and nice with customers. Wanda is rude and unprofessional, def need to avoid her.
