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December 2023 by Travis W.
Advertised prices are lies. $2390 for the mandatory "VIP package", which is worth almost nothing. These peeps are scammers.
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December 2023 by Adam H.
They really stuck it me at the Hudson Oaks location which is closed now. Sold me a 2018 vehicle 2 years ago and hid the fact that it was previously wrecked, which obviously impacts the resale value. It also wouldn't start after the second day of bringing it home and they were just like "sorry about that". Stay away from these scandals, they can't be trusted!
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December 2023 by Vanessa B.
I spent a few weeks shopping around for a car and found one that I was really excited about at Shottenkirk Toyota of Weatherford. I reached out and was connected to Dalton. I told him I was interested in the vehicle and he assured me that he could offer me a "crazy deal" and promised that they "would not lose my business due to price". So I ubered 40 mins to the dealership, test drove the car and was ready to talk numbers. This is where it took a turn. I told them the number I had in mind (a very fair number for a 2021 with 27k miles), he said that he would take it to his manager. Brandon, in an extremely condescending tone, comes to tell me that they can't budge on the price because I was using outside financing. I allowed them to run my credit to see if they could beat my credit union's APR. Brandon comes back and says 8.89% is the best they could do because I'm a first time car buyer. This was my 4th vehicle. They also can't remove the VIP Maintenance Package. Growing tired of the "good cop, bad cop" routine and the constant insults to my intelligence, I thanked them for their time (even though they wasted mine) and left. Thankfully, I went to Family Toyota of Arlington the same day and am now the proud owner of a 2024 RAV4 Hybrid XSE. I want to thank your team, especially Brandon, for being so bad at his job. If it wasn't for him, I would've missed out on an amazing experience at Family Toyota of Arlington.
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November 2023 by Kate Brown
Brendon was a pleasure to work with. The deal was done quickly and at a fair price. Very satisfied with our new Tundra. Worth the 3 hour drive!
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November 2023 by Brian Brannan
Greg Griffin is an excellent individual. Made sure we got the deal we wanted and was down to earth while working on our sale. If you need a great dealership and a great individual to work with this is your place!
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November 2023 by Michelle Lovier
James was our salesman and he was phenomenal every step of the way! He made sure everything was taken care of, and was very thorough with the car buying process!! I highly recommend him to anyone that is wanting to buy a car! He is amazing, and wouldn't want any other guy to sell us a car, but him. He is a great asset to the Shottenkirk company!
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October 2023 by Kasey Keel
Cameron Smith is the man with the plan! Great customer service. Wouldn’t rest until he found the right truck for me and my needs. Made sure it had everything I needed and listened to me about the stuff I didn’t want. He made sure to stay in my price range. If you deal with Shottenkirk Toyota I highly recommend Cameron Smith. He is very communicative, he’s really respectful, and won’t stop working until you are satisfied. All in all one of the best sales men in the industry!
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September 2023 by Jesus Ruiz
I went to look at a 2019 f150 platinum, DC Beard gave us great attention and took very good care of my wife and I. We drive the vehicle. He explained everything related to the truck to me and answered my questions... one of the best experiences buying a vehicle and I was able to leave happy and driving my new truck.
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September 2023 by M H.
9-18-2023Before going to the dealership, I emailed and also spoke with Logan Brown regarding a used 4 Runner that they had listed on the website. He confirmed the vehicle was there and the price shown on the internet.Once arriving at the dealership, test driving the vehicle and sitting down for the "sales" game I was told that there was an additional almost $2000 fee that I was going to be forced to pay for the vehicle. This was never mentioned before I agreed to buy the vehicle. I told them I didn't want or need to "Protection" package. They tried to tell me it was becasue the vehicle could be "certified". This was not discussed when I called or emailed beforehand. After being bullied by Brandon Cooper, who claimed to be the sales manager, I walked out. I was contacted the next day by email from Logan Brown and David Webster/Brandon Cooper saying that the "real" sales manager was off the day I was in and that the deal could now be approved as I wished. It was too late, I had purchased a new Nissan the same day, got everything I wanted and 1.9% financing. I was treated with the utmost respect by Grubbs Nissan in Bedford. If you LOVE rude, dishonest, insulting, experiences to go along with forced scam worthy fees then Shottenkirk Toyota in Weatherford is the place to go!!
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September 2023 by Rick Nowka
Hunter was absolutely amazing in taking care of us and our wants and needs for a new 4Runner. He helped us come up with a game plan to get the perfect 4Runner for us. He got us over to Justin and he worked total magic and got us taken care of through finance as well! Being an employee for a different car brand I can say this was hands down the best experience ever and the total care Hunter and Justin showed to make sure we got the 4Runner we wanted was amazing. Absolutely the best customer experience ever. If y’all need a vehicle go see Hunter and Justin they are awesome!! We look forward to servicing the 4Runner with them and hopefully a few more cars too!
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September 2023 by Paul Wilson
This was the most pleasant buying experience I have ever had. My salesman Klinton Kueter is very knowledgeable about the Toyota product and is kind and respectful. The whole team at Shottenkirk Toyota is awesome
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September 2023 by Robert Saffold
Mr.Hunter was the best car salesman I’ve ever dealt with his customer service was beyond 5 STAR rating. I recommend Mr.Hunter to anyone in the vehicle market today! He was professional kind and super knowledgeable about the entire process! And fought hard to make sure my wife and myself would be a happy customer!
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September 2023 by Suzanne Johns
Great group. DC Beard was very helpful and not pushy. Gave me plenty of time to examine the car & test drive. I didn’t plan on buying today, but I got a good enough price to go forward
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September 2023 by Randy
Greg was extremely helpful. He waited past closing time for me to arrive and facilitate my deal. The dealer over all was very clean, very nice atmosphere. I can’t say enough about how helpful Greg was. He took every call he could and returned every missed call immediately. The deal was exactly as he said there were no surprises and I could not be happier with my purchase.
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September 2023 by Dianna A.
After having my vehicle serviced at shottenkirk Toyota dealership in Weatherford Texas my vehicle developed a vibration from the tires being rotated. I return and had the same concern after they serviced the vehicle for the 3rd time.I took the vehicle to Discount tires and had them checked for balance. They confirmed my suspicion that all 4 tires were 2 to 3 ounces out of balance. I went back to schottenkirk cause i just want Barry Schottenkirk to know what was going on at his dealership and i have left 4 messages for him to call and he had never returned my calls.. after speaking with the shottenkirk representative the only response I received was antagonistic, he had plenty of excuses for it not being their fault. No resolution no call from Barry. We had to just walk out. I did receive a call 2 days later offering me to come in and buy a new car! Really i would go to any other dealership than shottenkirk!Sent from my T-Mobile 5G DeviceGet Outlook for Android
