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April 2021 by Todd Messimer
My wife had negative 3 dollars in account and I added 35 dollars to make it positive 31 dollar s she goes to use the account they tell her she's negative 8 something I go to talk to them they tell me I can't because I'm not on the account what I crock when I presented them with her card finally they fixed the problem
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February 2021 by Matt Morris
This is the worst bank I've ever dealt with.
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December 2020 by Connor Donahoe
I've been using this bank for over 5 years and they've been great. I have car loans and a couple accounts, definitely will not be switching anytime soon.
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May 2020 by Sidereel Productions
Don't bank with these people ever. My mother is 70 years old and I decided that it would be nice to treat her to Christmas dinner at a nice restaurant. Would you like to know what my Banks response to that was? I made sure to check the account before we went to go eat and it showed a positive balance of $53. Afterward of the meal came to $28 and change which I totalled up to 30 as we do not make that much but I still wanted to show appreciation to our server. Afterward later that evening I checked the account and we had positive 17. This morning however I woke up to a negative balance of $28. when questioning them on this their reasoning was that this program is set up so that the payments go in at different times and when posted can affect the account differently. BS jargon that basically means they can screw with your money however they please. I've spoken to them on the phone and in no uncertain terms tell them that I will be reporting them and taking our business elsewhere if they do not correct this. This posting and many others will be made in response to their decision. They should be ashamed of themselves for taking advantage of the elderly. If money is the root of all evil you have to wonder about the humanity of those corporations that hoard it such as Banks. I guess it's their way of wishing us a Merry Christmas. I hope all their gold turns to coal
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May 2020 by Michael Hall
best bank to do business if you have a problem you call the number and the main building will straighten out any problem you have and help you go over your account PS I am glad that I could bring up your star rating from 2.8 to 3.2 it should be five cuz everybody on the North main Branch are great people I don't know of any of them being rude
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January 2018 by Rhonda Rolf
Cumbersome, outdated processes and procedures which require customers to jump through hoops to accomplish anything. They really need to join the digital age, it should not take weeks and 3 or more snail mail letters to accomplish a transaction.
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October 2016 by Kris Robbins
Google has wrong hrs for this bank. Tried to cash a check at 7:20 and was told they don't open for 10 more mins. When I told them that google had the wrong hrs maybe they should get it changed she rolled her eyes and said nothing very rude if you ask me.
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July 2016 by Rebecca H
Staff is very helpful.