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March 2024 by Gavin Smith
Called to get pricing on a unit the guy that answered was very rude. Need to work on their customer service skills.
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September 2023 by Carmen Strong
Had unit since 2013. Everything always kept up -clean, well maintained. Security cameras maintained.
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June 2022 by Elizabeth Rohmann
Shane is the best owner makes sure your belongings are safe and secure.
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April 2020 by Christina Nichols
I’ve lost track how long I’ve been with them but at least 10 years! The owner Shane is an amazing man with a good and honest heart, he has helped me with any problems I’ve had. They were always quick to return my calls and they worked with me and showed me grace when I fell on hard times when other places would have sold my stuff. Chelsey is so kind and helpful every time I call or come in someone is always there. It’s a clean facility with gated access and in a good neighborhood. These guys really are amazing! Thank you Gateway Storage ❤️❤️
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February 2020 by Lawrence Owen
They have wide lanes to accommodate trailers.
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January 2020 by Joe st Clair
Had my unit for 15 years now never had any issues.
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March 2019 by Mark & Rene' McCauley
They are never there and don't answer the phone or return messages -how can you run a business that way?
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September 2018 by Audrey O'Donnell
They never answer their phone or open when they are supposed to be.
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August 2018 by Audrey Tappan
They never answer their phone or open when they are supposed to be.
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August 2018 by Batman
First day was great but when the 1st rolled up we came at 10am and waited no one showed so we left, came back a hour later and I guess we missed them. Sign says closed will arrive back at noon. It's 12:20 and still no ones here. I need to pay rent so it's not locked up. I can't keep driving around waiting on them. Very very annoyed!!! Business hours are set for a reason. Maybe set times you can keep up with. No one answers the phones either.
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September 2017 by M S
First day was great but when the 1st rolled up we came at 10am and waited no one showed so we left, came back a hour later and I guess we missed them. Sign says closed will arrive back at noon. It's 12:20 and still no ones here. I need to pay rent so it's not locked up. I can't keep driving around waiting on them. Very very annoyed!!! Business hours are set for a reason. Maybe set times you can keep up with. No one answers the phones either.
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September 2017 by Christy Freeman
Horrible customer service. Can't even get anyone to answer the phone or return voice mails to even get questions on availability. Called several times for 2 days with no return or answer.
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January 2017 by Joe St. Clair
Very affordable and easy to work with, I have had my stuff and things there for 13 years now and I have had no issues.
