Home Improvements in Weatherford, TX

“There is an employee named Lisa .. she has to be one of the best in customer service I've ever seen .. went above and beyond.. she should be rewarded. It's actions like hers that keep customers coming back ?. Not only did she save me over $100 I didn't have to stand in the hour long line at academy”

“Great customer service. I have order 2 beverage coolers from Home Depot online and shipped to my home. Unfortunately UPS abused both shipments. Both items have arrived damaged. First one had a damaged handle. Went to customer service. They called their online ordering department and said they would try to get in touch with the manufacturer and see if they could only ship a replacement handle without me returning the whole unit. Since the unit almost weights 100 pounds I wasn't too excited to load it up and return to the store. Within a week I was contacted by the manufacturer. New handle arrived the following week. Unfortunately the unit did not want to cool properly and had to return it. No questions asked. Refund issued quickly. I then ordered another cooler (different brand). UPS did there best imitation of an airline baggage handler. There was some apparent damage on the outer packaging on the top corner. The box inside appeared Undamaged. However upon opening the inner box the box had apparently been dropped on a corner. The unit was bent so severely that even with the leveling feet it would not level. Again I took it to the store. The lady in customer service asked if I wanted to order another. She recommended I send it to the store and they will unbox and inspect if their appears to be any shipment damage. I think I will try that next time.”

“Kaitlyn M. was very helpful and knowledgeable. She was working at the customer service desk. I watched her help and look up items for another customer. She was patient and diligent when helping him. She is a keeper!”

“First time I've been to this Home Depot, I couldn't find anyone to help me for a minute. I actually asked a customer and they helped me find what I was looking for, I was very grateful for their help.”

“We went here today looking for floor tiles for our bathroom. We were trying to match existing tiles. We were not able to get tiles there but I wanted to give a shout out to the young lady working the flooring section today at 11:00 who tried very hard to help us. She gave me some advice on adhesive and grout. Very helpful.”