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November 2023 by Margaret Ann Addington
Highway robbery. They wanted $600 more than anywhere else. Wanted to charge me for parts and service they weren't even going to do. Most expensive oil change I've ever gotten.
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October 2023 by Justin Andrew
Recently, my car had a lovely stay at Kingway Automotive. During this stay, David kept me in the loop while my car had an enjoyable staycation. My Nissan enjoyed her stay so much at Kingway, I decided to bring my daughter’s Mini Cooper for a visit. The guys at Kingway are always willing to answer any questions you may have and always willing to make things right.Services: Electrical
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October 2023 by Johnny R.
NEVER AGAIN!! Poor value!!! I was recommended Kingsway by Phoenix Transmission. Three years ago I had my 2014 Ram 2500 transmission serviced for $280 out the door. They were not able to do transmission flush this time due to the machine being down and recommend Kingsway to perform this same maintenance on my 2018 Ram 3500. I called last week to make an appointment, they said bring it in Wednesday. I asked about the pricing but was not provided anything specific. MY FAILURE!! I dropped it off @0830 on Wednesday. At 2:30pm I called for a status check and was told they were about to start on it. I requested that it be complete NLT 4:30. at 4:00 I got a call that it would not be ready. I asked for a total cost and was told $840. I was floored!! after Military Discount they got it down to $670ish. I told them I want the truck by 5:00. I showed up at 5 and they were finishing up. The Manager told me that they lowered their labor cost and some other cost to bring the total down to $574. I recently lost trust in Roger Williams, however for comparison I called them this morning to ask for a quote for a trans flush and filter change....$300. I have leaned my lesson. Kingsway will NEVER see another vehicle that I own!!Service requested from Kingsway:Trans flush - I provided 12 quarts Filter change - I provided all the filtersDeep pan Install - I provided the PPE deep pan
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September 2023 by bobbie eakles
Amazing people !!! I brought my car in for a tune up, because I thought that was the problem! These guys figured out what the real problem was , and this would of cause me major problems if they hadn’t! They keep in contact with me! Very honest and very affordable!!! Thank you so much !!Service: Oil change
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September 2023 by Joe Dickerson
I went here today and played an Audio recording of what my truck sounds like and they told me exactly what was wrong with it and how much it would cost to fix it. I went home and checked it and they were right.I have an appointment to get it fixed.
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August 2023 by Caleb Hunter
Seems like a pretty decent place.Unfortunately, they don’t take appointments at all. They want to keep my car for two days, so they can look at it after sitting in their parking lot untouched for 48 hours. Instead, it just makes a lot more sense for me to bring it back when they can work on it. As opposed to buying a rental. That’s all they allow. Confused? So am I.I do recommend allowing customers to join a queue and make appointments for service. But it does seem that business is quite busy and going well. Best of luck!
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August 2023 by Karson Rodgers
I have had to have my car brought here several times and they're always super helpful and very honest. I'm happy to have found someone reliable in town.
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August 2023 by Raymond Lillard
These group of people are crooks. I went in for one thing and when I picked it up I had a whole new problem with check engine light on. They said o wow that socks for you
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July 2023 by Chris Ohr
I took my 2004 VW Jetta in because I was having a couple problems. They did a very thorough checkup of my car and took photos. My issues were too costly , more than I paid for my car, so I chose not to repair. I at least have documentation now , so when I sell it(hopefully) , they know what’s needed. They were very nice and understanding. I highly recommend them.Service: Auto engine diagnostic
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July 2023 by william trimble
This place is the absolute best place I've ever had my vehicle serviced. Everyone there is very nice, and knowledgeable. They give you no B.S just straight information. They do not come up with bs reasons to charge you more money. They genuinely want to get you in fixed and out as easy as possible while also doing the best job you'll ever receive from a mechanic shop.
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July 2023 by Jim Lillie
Kingway is the only shop that I will use. They have outstanding customer service and top of the line service people working on your vehicle.I just had a motor replacement and front end work done.I trust them 100 percent.Services: Transmission
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July 2023 by Jon L.
I took my car in to have a front bearing replaced. I got a quote for 2 front.... the quote came back just under 3000.00....what. ? They wanted to order 2 wheel speed sensors...just in case they broke...at 300.00 each...2 bearings for 418.00...which cost me. 62.85 each... 2 wheel hub in case they broke...at 554.00. ... and 6 hrs labor for 990.00....needless to say I didn't go with kingway. I did use kingway years ago for several jobs...had reasonable price..and great work.....before they got 2 locations.... I got 1 bearing done for now for a total of 428.81 from Texas tire....only charged for labor , bearing,and front end alignment. Almost 1100.00 cheaper for price of 1....and nothing broke and had done in 2 hrs. I wish Kingway the best....but at that markup...I just can't afford it.
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May 2023 by Brenda Sanchez
They came highly recommended by a co-worker. Good honest people work at Kingway. They have done repairs on both of my vehicles that have over 190,000 miles on them. They offer as 12,000 mile or 12 month warranty. I am pleased with the repairs they have done on my Honda Accord and Toyota Landcruiser and I will continue to use their mechanic shop
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April 2023 by Terri Gibson
I’ve had 2 of my Chevrolet’s A/C fixed and brakes on one. I feel like they were honest and customer service was professional. I will definitely use again (hopefully not too soon)Services: Air & cabin filter replacement
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April 2023 by Gregorio Garcia
Thanks Kingsway auto made everything so easy to get my daughter's car to you and w all the breakdown and checks made it easy to make the decision on the repairs and get the fix done ..What made it even more special was the way I felt coming into your shop .Just felt like I made the right decision.Your looking for a auto repair shop w professionalism and great customer service Kingsway is my choice for those out of town breakdowns and local .God Bless you Kingsway.
