Metro by T-Mobile offers a range of services including phone upgrades and home WiFi setup. While some customers find upgrade prices expensive, especially for single lines, many appreciate the helpfulness and professionalism of the staff. One customer praised a staff member for his excellent service during an urgent phone replacement, highlighting his courteous and expedient assistance. Another customer commended two employees for going above and beyond to resolve issues, noting their kindness and professionalism, which exceeded expectations. Many reviews recommend this particular store, emphasizing the positive experiences and the supportive staff. This Metro location stands out for its customer service, making it a preferred choice for those in need of assistance with their Metro PCS needs.
Their upgrade prices are expensive. The cheaper prices are if you add another line. I need a new phone period I'm surprised it's lasted this long.
January 2024
MJ was extremely helpful with getting set up with the Home WiFi even offered to help set up the app on my phone. This Metro is the one to go to ( Do NOT go to the other one down the road by Golden Moon!)
November 2023
903 s main st Weatherford Texas 76086 best place to get a phone !!! Helpfully for sure ?