Metro by T-Mobile offers a range of services including phone upgrades and home WiFi setup. While some customers find upgrade prices expensive, especially for single lines, many appreciate the helpfulness and professionalism of the staff. One customer praised a staff member for his excellent service during an urgent phone replacement, highlighting his courteous and expedient assistance. Another customer commended two employees for going above and beyond to resolve issues, noting their kindness and professionalism, which exceeded expectations. Many reviews recommend this particular store, emphasizing the positive experiences and the supportive staff. This Metro location stands out for its customer service, making it a preferred choice for those in need of assistance with their Metro PCS needs.
Ryan did a heck of a job setting me up with a new phone
November 2025
I had the most amazing service from Ryan,He worked so diligently to find me the best deals for the lowest prices without skimping on the service I to totally give him a big thumbs up 👍
September 2025
Ryan was fantastic- he got a new plan set up for my daughter and helped me upgrade my plan quickly while staying extremely personable and polite. This store is where I'll do my business with metro from now on. Highly recommend!
