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February 2024 by Bo Witte
Excellent service
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February 2024 by Susan Burns
Matt is amazing!! Awesome customer service, he went above and beyond to get my car working properly. Very professional!!! I would definitely recommend this place.
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February 2024 by Dusty R
Really sad to see such a good name go bad.
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February 2024 by Katie Raynor
Wanted to give a shout out to a young man named Mason, that told me they have been very busy today. I told him no biggie, since it wasn't flat I would come back. Long story short as busy as he was with just 2 of them, he helped me and fixed my tire. I appreciate him helping me, considering he was very busy!! THANK YOU AGAIN.
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January 2024 by Jennifer Chandler
I saw another post about Mason… yes he is a gem. Honest and customer service oriented.
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January 2024 by Carlos Mendoza
Professional and courteous.
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December 2023 by Emma Sharp
Mason was great! Make sure y’all keep him around :)
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December 2023 by Yancy Qualls
Saturday: PB ran diagnostics ($100) on my car, but when I asked for an estimate to fix, they seemed like it hadn't crossed their mind that I would need work done. Said they would call the parts shop and get back to me 1st thing monday.Monday: Morning...nothing. Mid-day...nothing. Afternoon, I called them and they hadn't yet called anyone on it. But they would check and call me back in 10 minutes. End of day...nothing.Tuesday: I called them again. They forgot about me, but will check on it and get back to me. End of day...nothing.Wednesday: They call and let me know the repairs would cost $1000+, but they didn't have a tool necessary to do the work. If another PB doesn't have the tool, they will have to order it. It is an expensive tool and would not be delivered until Friday. I said OK and let them keep my car.Friday: They call back and said they did not order the tool because it was too expensive. Because of that, they cannot do the repairs and I would need to come pick up the car. Why they could not have told me that on Wednesday, I have no idea.Summary: $100 spent and no work was done during the full week (of broken promises) they had my car.Post script: I took the car to a dealership. They performed their own diagnostics. The repairs ended up costing $300 ($700 less than PB was going to charge).
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November 2023 by jalea
Mason is a real gem, the rare honest mechanic. I spent 2-3 hours in the waiting area listening to him train 2 new employees. His work ethics are outstanding. For example, explaining to the new guys why & how he ordered a part without an extra "housing" because what was there was in perfect condition, and it saved the woman a few dollars. He was teaching them not to replace perfectly good parts even if it was a little more of a nuisance to order the broken part without the good piece.I hope I'm making sense here.In other words, if you have part A that is broken, and it is located inside part B, and part B is in perfect condition, then only order part A even if it's a little more difficult for you to order or if it takes a little effort to separate them, most places have part A inside part B so you have to order from someone else, but the lady who owns the vehicle has limited funds so we need to help her all we can.That's basically the gist of it. I don't remember the names of the parts. He is an outstanding human being. You can absolutely trust him.
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November 2023 by John Boucher
Absolutely horrible service. 6 hours to mount 4 tires as I watched the employees walk around on their phones and smoking their vapes. One gentleman had waited so long he demanded his keys and drove next door to Discount. The guy at the computer could not figure out how to print a reciept. The staff appeard to be higher than cheech and chong which explains the whole experience.
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November 2023 by Katy Crawford
Went to this location the other day because my tire light came on I got help by Scott he made sure to take his time answering all my questions made sure to keep me updated and just made this whole process so much smoother! I highly recommend going here! Thank you Scott and the whole team of pepboys of weatherford will definitely be coming back!!!
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October 2023 by Charizard X Is the best
Excellent Service from Mason..Mathew…Austin…Ricky..I couldn’t thank y’all enough for fixing my Lincoln MKX… they went above and beyond..WEATHERFORD TEXAS
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October 2023 by Frank & Janette Reuter
Excellent service-fast and professional. Mason was great as was the technician who did the alignment. They (Weatherford, TX location) are my new go to tire shop!! They have the best tire prices anywhere and are very courteous and helpful. I just had them replace all four tires on my wife’s car and we’re very satisfied. Thank you Mason and the techs!!
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September 2023 by James Adams
Great experience. I scheduled an alignment appointment online and got there 8 minutes early. They checked me in and got my car in within 5 minutes. They kept me informed of my cars status by text. I couldn't be happier with my experience.
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September 2023 by Hannah
We got a great tire deal through pep boys!! 10/10 recommend! Very professional and nice.
