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April 2024 by Shannon Hughes
I have always had the best experience with Farah here at this location..she cares a great deal about her property’s and is always willing to help out with anything.. I truly believe that if she had more help getting the jobs that need to be done approved that these facilities would be packed with people trying to rent them. It’s hard to get past some of the obvious things that you can see once you enter the property but with farah here and the attitude and willingness to go the extra mile for people some of the minor things can be over looked. She is definately an asset to this or any company
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March 2024 by Jayme Pettyjohn
Renting was very convenient, I would have given a 5 star but I'm old fashion and prefer to go into an office and speak to a person.
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February 2024 by Michael L. Pruitt
Did it all online and once done and payment done I had access immediately. Ten minutes no hassle. Truly easy
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October 2023 by Tamra Farmer
clean and tidy area. wonderful customer service friendly and informative. I'd encourage anyone looking for a storage unit to 100% come to this one thank y'all so mach for taking such great care of me........ one happy customer?
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June 2023 by Mo
Victoria was very polite and helpful. She made it an easy and painless process to get set up for a new unit ?
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June 2023 by Level Earth Excavation Limited Liability Company
Bridget made me feel at home and walked me through the process with ease.
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June 2023 by Pete Soto
10/10 would recommend. I needed a storage asap and got in touch with Farrah we rented out a unit and loaded everything up to unload at the storage. I totally dropped the ball and got a unit that was too small for what I needed. Called and got back in touch with Farrah to have the situation corrected immediately got me into a bigger storage while I was on site. When it came time for closing and to move out of the storage we agreed on a date to be out and have auto draft taken off. By mistake the process didn’t go through and I woke up to a charge for another month. Again called Farrah to resolve issue and was done immediately. She has done a great job handling the facility as well as her customers. If I ever need a storage again I will not take my business anywhere else. Thank you KO Storage!
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May 2023 by Dianne Thomasson
I really appreciated all of Farrah’s help on Friday. She went above and beyond for me. I was moving out of the space soon, movers were coming and I couldn’t get in my unit due to a rusted lock. She was off that day, due to helping her mom. She drove all the way from Mineral Wells to KO Storage to cut my lock off. She insisted on it because she wanted to help. Most places would not have cared at all. She’s a conscientious employee and so very sweet. It was refreshing to see someone who really cared and did her best to help someone in need. KO better hang on to her. Farrah, thank you so much for going the extra mile!!?It was a stressful time for me, and I’ll never forget your kindness.
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April 2023 by Miss G.
Robbed. More than one of my units. Absolute shit show. If you want to keep your stored items, that you PAY TO KEEP SAFE, go elsewhere. They don't care what happens to your belongings here. Like, what the ACTUAL fuck. Seems verrrrrrrry much like an inside job. Shady things happening at this place. But really, if you want to keep your shit, store it ELSEWHERE. This place is no good. Total fuckery.
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March 2023 by Nocona Bumgarner
Farrah, is absolutely the most out going person and she is the sweetest person I've meet with doing storages I was really satisfied with her I would highly recommend KO storage it is clean and nothing like any of the storage I've been to! a big THANK YOU TO FARRAH AT KO STORAGE!!!!!!!!❤
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January 2023 by Melissa Palacios
Ro was excellent. Made the process easy and smooth. Explained everything thoroughly. Truly one of the best customer service experiences I have had.
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January 2023 by David Noonan
Bridget is courteous and a professional at her work! She is very pleasant over the phone.
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November 2022 by Eric Reed
Cody was great, got me in the right size unit I needed closest to the house. made it an easy experience
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October 2022 by Camdyn Leeper
Kes was awesome! Very patient
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October 2022 by Evan Beggs
She got me taken care of quickly and efficiently :)