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May 2023 by Casey Day
Everyone I've Spoke to at this Bank are extremely friendly and Professional highly Recommend
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April 2023 by Michael Henslee
Great customer service .
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August 2021 by Allison Womack
Opened accounts for myself and my children in March and have been highly satisfied! They answered all my questions happily, have always been super nice and the girl at the drive through is always so nice and knows me right when I pull up! Highly recommend to anyone looking for a local bank! I truly feel like a valued customer rather than just a number.
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April 2021 by Samantha Lorenzo
They have this lady name Zen who is very rude through the phone and does not help what so ever.Customer service should always be a priority to a bank, I shouldn’t have to call multiple times and get the same Ugly attitude from the same person!!!
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February 2021 by Lisa Graves
We've worked with Texas Bank Mortgage for several years. They helped us refinance our home for a large remodel and recently to lower our interest rate. Both times they have been fantastic! They really listened to our needs, answered all of our questions and were very professional. The closing was seamless and simple.We recommended Texas Bank Mortgage to our daughter, a first-time homebuyer. Ranessa did an excellent job communicating with her and providing timely documents even on a Sunday evening. This dedication allowed our daughter to submit a last minute offer. She closed on time with no surprises. I highly recommend.
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July 2020 by Margarita Groysman
I opened an account with Texas Bank Financial a few months ago, and I'm very sorry about that. Today I received a rude letter from Linda L. Weatherfors, Texas, where she described my debit card transactions at the Food Store as inappropriate and threatened to close my account. I think she does not understand what she is doing, in other words, employees are unprofessional here.
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June 2020 by Jacqueline Lorenzo
They have this lady name Zen who is very rude through the phone and does not help what so ever. Customer service should always be a priority to a bank, I shouldn’t have to call multiple times and get the same Ugly attitude from the same person!!!
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March 2019 by hector soto
Best bank
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December 2018 by dark hearted
I've had nothing but great experiences with them! Never had a problem, even though I've lost my card several times lol. They've always been friendly and helpful!
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November 2018 by Jessica Marie
This bank has been great, UNTIL recently. I'm hoping the new rude girls they've hired are seasonal employees only.
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December 2017 by Jess B
This bank has been great, UNTIL recently. I'm hoping the new rude girls they've hired are seasonal employees only. They don't realize that their attitudes are representing this company. They work the face of the bank & people bring their money in to this bank because of the service. If it goes on for much longer I will have to move my account elsewhere.
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September 2017 by Sheryl Shockley
love this bank