-
October 2023 by Ashley Bozada
Robert and his crew at the pit stop have really shown me what great customer service is. They have not only gone beyond the extra mile, From taking on one heck of a job with my vehicle repairs to start with.. They have put in so much extra time and patience with my car, as well as me! I would def reccomend them to anyone. Thank y'all for the exceptional customer service, it's much appreciated!Services: Carburetor cleaning
-
October 2023 by Alex and Alissa Arbuckle
Honest shop that does what they said they would do, when they said they would do it. I took my Silverado here for the 100,00 mile service, to include new plugs and fluids flushed, and was impressed. Pit Stop is a solid, locally owned small business that does good work. Would certainly recommend.
-
October 2023 by Belynda Baine (Belle)
Excellent communication and service!!! The work was exceptional. I bought a used car for my daughter and on the way home it started acting like it was in limp mode. Next test drove it kicked the bucket! The Pit Stop was honest about what was wrong and needed to be fixed and checked in with what I wanted to be done or not. Cost of the repairs was better than what I thought it would be especially with a German little car. They were spot on with the timeline of getting the parts and repairs. They even warranty the parts. Beep Beep now runs great and has cold air. Very Happy!!!
-
September 2023 by Belynda Holt (Belle)
Excellent communication and service!!! The work was exceptional. I bought a used car for my daughter and on the way home it started acting like it was in limp mode. Next test drove it kicked the bucket! The Pit Stop was honest about what was wrong and needed to be fixed and checked in with what I wanted to be done or not. Cost of the repairs was better than what I thought it would be especially with a German little car. They were spot on with the timeline of getting the parts and repairs. They even warranty the parts. Beep Beep now runs great and has cold air. Very Happy!!!
-
September 2023 by Enrique Reyes
Get a second opinion. I took 2 vehicles up there at different dates. Both times the "owner" an his team told me the vehicles needed new engines. Idk if just cause i dress like a comic book nerd he thought i didnt know anything but thats what they adamantly said it was. That it was the timing chain so its just best to get a whole new engine. The vehicle has 80000 miles ppl an he wanted to swap it out said that was the only solution 5000$ thats how much to fix 1 vehicle.. So long story short tell me why i took my vehicles to get a 2nd opinion an they were fixed for 1000 for both! No new engine wasnt even the timing chain lol it was a flywheel
-
August 2023 by Dave Lauderdale
Very friendly staff! Robert nicely explained what could be done to fix my A/C over the phone. What he said was exactly my experience. Honest and more than fair with prices of repairs. Although busy, delivered on the fast time frame given. Maybe a first in my experience. Will be using them going forward without hesitation.Service: Air conditioning
-
July 2023 by S L.
It is rare to find an honest,experienced auto repair shop on a Friday afternoon! Robert was willing to look over our car for a quick opinion then had a quote to us on the next business day. The parts were ordered and arrived as indicated. The repairs were completed in record time and on budget. We would absolutely recommend The Pit Stop to everyone.
-
July 2023 by Jaime Gonzalez
ten mucho cuidado con el mecánico JAVIER, hace un pésimo trabajo, se tarda semanas para entregar un carro y lo utiliza para uso personal. él incluso quito el asiento de mi bebé para usar mi carrobe very careful with the mechanic JAVIER, he does a lousy job, it takes weeks to deliver a car and he uses it for personal use. he even removed my baby seat to use my car.For the owner of the workshop: be careful of JAVIER (who does not work in your workshop but you know very well that he is on the left side of your workshop facilities), he gives the name of your workshop as a reference to attract his customers.
-
July 2023 by ricky galliani
I brought my car in for a/c repair and battery repair. They fixed both of the issues but my driver side window button is now broken and it wasn't broken when I brought it in. I asked them in person if they knew what happened to it and the guy who was fixing my car said he only rolled up the window so it couldn't have been them who broke it. They then gave me a quote to fix their mistake by offering to charge me over 400 dollars. Having someone lie to your face is not a good business practice neither is lacking the respect to admit your mistake.Services: Air conditioning
-
June 2023 by spaulay
We were traveling during a heat advisory from Terlingua TX to NC along route 20 when our AC broke. We were desperate. Most places I called told us they were weeks out. Pit Stop told us to come on in and he'd make us a priority.
-
May 2023 by Harper Reagan
Robert and his team are fantastic. He always finds a way to save the customer as much money as he can. He has been working on my 20-year old car for over a decade, and kept it running this whole time.My car recently needed work and after the repair, it threw 53 codes in an electrical error. I brought it back immediately and Robert fixed it at no extra charge AND gave me a full tank of gas.I definitely recommend Pit Stop for ANY make and model of car, but especially for German vehicles.I wouldn't trust my car with anyone else.Thanks so much, Robert!!Services: Transmission
-
May 2023 by jimmy Renfro
Pit stop replaced my engine and always kept me informed on the progress and truck is running great.highly recommend
-
April 2023 by Jessie J
I had a lot of work performed on my 2014 Chevrolet Silverado at The Pit Stop. The work was completed quickly and cost much less than the dealership that I had been using for years. Robert, the owner, is a stand up, honest guy. He stands behind his work. I came back in to have some minor adjustments completed and Robert performed them at no cost. He backs up his work and has real integrity. I highly recommend this place and I will be a life long customer.
-
February 2023 by Misty W.
This shop is seriously the best! Vanessa and the owner are so sweet and take such good care of their customers. It's refreshing to have such an honest shop in town. They fixed my AC condenser for me at a reasonable cost AND diagnosed for FREE unlike other shops I called wanted $150+ just to look at it. The owner couldn't find my leak at first so he added dye and charged it up and told me to bring it back the next week-which I did and he found the issue. Such great customer service. Plus-they have the absolute best mascot-their shop kitty.
-
December 2022 by Bob S.
Robert and his team saved me in a pinch, right before Christmas weekend, at a time when we have only one car so they really saved the day. They solved my problem quickly and professionally.
