U-Haul Neighborhood Dealer is praised for its exceptional customer service, with a couple running the business being described as kind, helpful, and pleasant. Many customers express gratitude for their assistance, especially during stressful situations. The location is noted for clean vehicles and easy pick-up and drop-off instructions, contributing to a positive moving experience. However, some reviews mention concerns about the cleanliness of the U-Haul vehicles, with reports of dirt and animal hair inside. Despite this issue, the overall sentiment is one of happiness and appreciation for the service provided by the staff.
Best U-Haul around. The couple running this storage and U-Haul are the best customer service people in the world. They are so helpful and pleasant. Just a great place.
December 2023
Excellent customer service. They need more than 5 stars. Dennis and Michelle are so polite and courteous.
August 2023
I can’t even begin to tell you how thankful I am for these two wonderful humans being so kind to me this morning helping me find a truck that would work with a car seat (air bag off) and then dealing with an issue out of our control. Seriously. Cannot thank them enough. I needed that kindness today. Thank you.
