U-Haul Neighborhood Dealer is praised for its exceptional customer service, with a couple running the business being described as kind, helpful, and pleasant. Many customers express gratitude for their assistance, especially during stressful situations. The location is noted for clean vehicles and easy pick-up and drop-off instructions, contributing to a positive moving experience. However, some reviews mention concerns about the cleanliness of the U-Haul vehicles, with reports of dirt and animal hair inside. Despite this issue, the overall sentiment is one of happiness and appreciation for the service provided by the staff.
I give five stars to Dennis earned it. I've used this location a couple of times and each time it's been a great experience. Thank you.
January 2026
The gentleman that helped me went truly above and beyond. He helped me dig out and pull the trailer from the snow and ice with his truck. He was very respectful and willing to do anything to help. I sincerely appreciated his effort.
December 2025
Friendly and helpful service in getting my trailer hooked up and dropped off. Will use them again.
