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December 2023 by Achilles Citrowski
Honestly great staff, Rashad, Steven, every everyone is great, every time I’ve shown up I’m always helped with a great and professional person. They been helping me so good I’ve almost done a career change. They also have a great selection of everything and extremely knowledgeable, I pray I’ll never need their help again.(keeping a healthy car) but if I do I’ll be going to them. Thx everyone
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November 2023 by Magdaleno Serenil
I went on Nov 13, 2023 to the Advanced Auto Parts on Highway 3, Webster, Tx to buy a windshield wiper. I was attended by a lady named Barbara. I paid for the wiper and kindly asked for her or her co-worker to install it for me. They told me it was raining and they didn’t want to get wet. I told them it was just a light rain. They told me I would have to wait til it stopped raining. I told them it would be raining most of the day! I was told once again that they would not install it when it was raining! I cancel the $23.00 transaction and left. I went to Walmart, on El Dorado to buy a wiper, they were glad to install it, in the rain, and I only paid $8.00 for it! Thanks Walmart! I hope Barbara and her co-worker at Advance Auto Parts take an umbrella or rain gear to work on rainey days in order to be able to help their customers!
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October 2023 by Hakeem
Rashad is such a douche. Didn't help me find anything i needed and i didn't have what i wanted either at this location anyway. I suggest going to a different location.
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October 2023 by Ron Lynn, Jr.
Great customer service from the folks at this store.
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September 2023 by Zachary Martin
I always go to Advance Auto parts because of the online coupons, rewards and competitive pricing BUT what this store never does is have my items prepared when an online pickup is placed. I usually end up driving to a farther location because I know the items will be in stock and prepared. I've tried multiple times and given quite a bit of time in advance when placing an order but still no luck. Been this way for years.
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August 2023 by King I am
They had my parts I needed for a good price when compared to others.
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June 2023 by Kenneth Walters
Just left there today the young lady behind the counter went above and beyond to help me. Excellent service. Wish all their stores had ppl like her. She deserves a 5-star.
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May 2023 by WolfClanN8tive
Friendly staff and prices were reasonable.
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May 2023 by Houston Hall
The manager and other employees got unfavorable with my wife while my nearly 4 year old daughter was there. I ask how would they feel if the same treatment was given to their family. I will not return
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April 2023 by Rafik Nanneh
tristi was extremely helpful in finding everything that i need. very sweet associate.
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March 2023 by stephanie boyett
Rashad was great! Instead of selling me a part and allowing someone to overcharge me, he sent me somewhere to get my breaks fixed and saved me $130! Thank you!
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March 2023 by Grace V.
Do not go here. The moment my husband and I came in to return some parts, this rude a** bald dude at the checkout area has a problem with us for doing that for some reason. And the way he just talked to us was rude in general. Not coming here again!
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March 2023 by Daniel D.
Tristy and Pedro were amazing! I stopped in to get a light for my car and ended up leaving with the light I needed and wipers and fluid. Also found out I needed something repaired to make the wiper fluid work from their willingness to replace my wipers and check to make sure they work. They are amazing people!
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March 2023 by Eileen Nicholas
Rude and completely unhelpful. Sold me the wrong part which I had to return. At least the guy who handled the return was pleasant.
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February 2023 by l f
On 2/12/23 at 12:30 pm I ordered my parts online through the Webster store as I have done in the past. I was waiting for the reply email to come to me letting me know my parts are ready for pick-up(ready in 30 min.). At 1:15 checked my email, nothing, checked at 1:45 nothing, checked at 2:00 nothing. I thought I better call to check to make sure they got the order, I called male answered stated they got the order and then put me on hold to check and stated we have the parts in stock. Sounded like to me the order never got pulled until I called. Right after my call I got an email response stating my order was ready.
