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March 2024 by Lacy Steele
Everything about this process was smooth. I'm in absolute awww over my new couch. It's perfect ?
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March 2024 by Ashley
Always great, professional service with AFW!! Nicest employees and delivery devices. Plus, great prices always and I love that they don’t hassle you when shopping!! Highly recommend!!
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March 2024 by Vu Nguyen
Good service !
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March 2024 by Vanessa Duke
It was a great experience from beginning to end! Salesmen are available to help, answer questions, but they aren’t pushy at all. Purchasing was easy. And I’m so impressed with the delivery! They arrived early (after calling, of course), set everything up upstairs, & were so nice!!!
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March 2024 by Mary
Delivery drivers were excellent and very helpful to answer questions about our new bed and adjustable frame. Excellent experience ?
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March 2024 by Paulicia Grimes
The whole process went smoothly. We started off looking at recliners on the internet and found a couch I just had to have. It showed in-stock online and was delivered 2 days later. Update... we've updated the kids rooms and kitchen. Love the prices and the quality of furniture. Posg delivery, I found a nick on one of the dressers and the process to get it replaced was easy.
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March 2024 by Kim Copelyn
You guys had exactly what i was looking for.The delivery was professional and quick.
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March 2024 by Amber Brandli
Quick and polite service, very respectful of my home and furniture excellent employees!
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March 2024 by Rebecca Robinson
It’s always a pleasant experience with AFW! They have multiple options and they have fast delivery. Sales staff is exceptional and they don’t press you to purchase. They pretty much ask if they can help you find something and then they leave you alone. I love the NO PRESSURE approach.great job AFW!
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March 2024 by Paw Friendly Play
I love my new love seat and rug. Service was great. Thank you ao much
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March 2024 by Cheryl P
Great service
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March 2024 by Bonnie G
Just purchased a couple of recliners and am really impressed with their quality and the price. The whole shopping experience was excellent. No pressure from the salesperson. I plan to go back to buy more furniture!
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March 2024 by Ronda Cowen
Excellent service from walking in the door and then all the way through delivery.
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March 2024 by Leslie
I was on FaceTime with my uncle George Melina while he was showing me some furniture and he liked these pillows. He was with a representative name Yesenia and we told her he liked those pillows “she said oh you’ll have to find them unfortunately they’re everywhere. What kind of service is that as a sales representative you’re here to assist The store because then she ignored him. That’s very disappointing from the store.
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March 2024 by Michah Kimbrow
Absolutely amazing from the moment I walked in to the store all the way through the delivery of my purchase. It was my first time with AFW since I typically purchase furniture from a competitor often for my properties. This time I needed something specific that was sold out everywhere by the manufacturer. I had been shopping all day at other furniture stores and just happened to drive by AFW ready to give up. When I walked in, I was greeted by a smiling very friendly employee that wasn’t actually greeting me with a store greeting but a “Hi! Come on in I see it’s about to start pouring rain out there, feel free to have a seat over on that new arrival it is so comfy, or feel free to look around if you’d like. We also have a cafe right over there if you need a snack or drink. But make yourself comfortable, we don’t want you getting soaked!”So right off of that greeting I thanked him and went looking around WITHOUT BEING BOMBARDED and Hassled by a ton of employees trying to make a sale, just lots of smiles and friendly faces with the occasional comment of “let me know if you need anything”…I can’t begin to express how good it felt not being smothered by some sales person. Finally I saw a sofa that wasn’t even what I was looking for but was exactly what I wanted and didn’t know! In fact I wanted it more than the original I’d been hunting for all day and it wasn’t even in the same color. I sat down, took in that fresh Italian Leather scent, looked at the price and it was not only on sale but the entire suite was featured on sale and it was $1k cheaper than the original I was hunting for! So I got on the AFW warehouse to read the reviews which had all the highest stars by customers that purchased as well as took pics, and the sofa itself ended up saving me as I said over $1,000 and was listed online for $100 cheaper on the website. A gentleman saw me looking and came over to assist me, he said “SURE! We can let you have it for the sites listing price!” So I now saved $1100! He took my information, I paid and needed it delivered. I was expecting a long delivery date maybe 2-4 weeks out as most places use 3rd party delivering, but to my surprise they deliver themselves and my furniture came to my house 2 days later! The delivery itself had very specific instructions to get into my neighborhood and I figured I would have to be called for them to get in to locate my house but to my surprise they followed instructions to a tee! The two gentlemen that delivered backed in, had my furniture unloaded and brought inside my home AND sat it up for me, we inspected together for any damages, and signed for it all literally in less than 5 minutes. I am thankful they were there to set it up because when I went to move the sofa over a little, that thing is a BEAST and very heavy, good and sturdy oak frame with nice thick Italian leather…..I am very strong but these two guys….let me reiterate they handled it easily and LESS THAN FIVE MINUTES! If there were an Olympic sport in timed extremely heavy furniture moving they would be the champs on the front of Wheaties Boxes for sure!AFW has won me over from here on for sure. From A-Z it was an awesome experience.
