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July 2024 by Jerry Kitchen
Folks here know the tech lines they rep. Very friendly and helpful.
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July 2024 by Rodolfo Cantu
Great experience plenty of help and info on my needs
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July 2024 by Nathan Thomisee
Fantastic and knowledgeable staff, my go to Best Buy.
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July 2024 by David Hamm
I asked one guy to check if a monitor was in stock and waited a solid 35 minutes before asking another worker named david and he got it to me in like 20 seconds. 5 star to david. 0 to whoever i asked first
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July 2024 by Will Chun
Walked in yesterday and was going to buy and open box sound bar shown on picture below. Went to checkout at register and they changed the price on me saying it was $879 and not the $584 per the open box tag. The tag was priced on the correct model # box but the manager on duty still refused to honor the price. Bad business.
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July 2024 by Eyez M
I love it except the geek squad is hard to get serviced by ven if I’m paying the plans they have.
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July 2024 by Joe Webb
Liked it.
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July 2024 by Kathleen
Tried to do a recall return for the battery pack charger I bought from Best Buy after I got an email from the ceo that the item is recalled for causing house fires etc. The manager wouldn’t take it back denying there is a nationwide recall and said I need to send back to the manufacturer and when I asked because I’m already at the store can I swap it for the latest model and I still wasn’t allowed to because the time of purchase was too long ago. They’re still selling the battery pack charger in stores fyi.
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July 2024 by Suzanne Riggenbach
Real simple: I dropped off electronic recycling items.
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July 2024 by Donnica Pierre
This Best Buy located across from Baybrook was great! The young man ordered the part we needed and shipped it to the house. Thanks
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July 2024 by Keva Jones
Horrible customer service at Pearland, Texas location waited over 20 minutes to be assisted for earbuds. While a large group of individuals more than five were gathered at the front desk by the door talking . Only to get to the cash register and had to wait another five minutes to get a cashier to check me out.
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July 2024 by Carolyn Ochoa
I was so glad I came to this store. Jared listened to what I needed and asked key questions to make sure I got the right product. Two super nice gentleman came and installed my TV and they had so much patience with all my questions. They made sure I knew how to operate my new TV, that all my other devices were connected, and cleaned up after themselves. I got the best service and a super great price too!
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July 2024 by michelle worley
Greeted me when I walked in, asked if I needed help, took me exactly where I item was .. super friendly!
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July 2024 by Anna Flores
Bought a Sony DVD player (open box) at a great price from this location.
Player was in excellent condition and functions perfectly.
Chose curbside pick up, great customer service!!
Haley brought out my merchandise in no time with a beautiful smile.
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July 2024 by Mark K
I was going to give a three star rating. The sales consultant named Harley Alexander did a great job helping me buy a pair of Sonos speakers and stands. He went the extra step to find the stands after their computer showed "out of stock". A win for me and a win for Best Buy.
