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December 2023 by Janie M.
Service is not there. Asked for help and no one came to help. Selection is mediocre at best. Value was also not there.
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October 2023 by Peggy Elekonich
I've shopped also at cavenders in Tenn! This one was great also, excellent help from staff buying my boots ?! I love also shopping online which I've also done before!I traveled from Michigan to Texas for vacation, and made a POINT to stop in at your location!
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October 2023 by Konstantinos F.
I took my wife there to buy 2 pairs of boots , I asked the girl at the front to help us find a size , she told me to go get the boot bring it to the front and she would look it up, so we did , them she said she needed the style # , so we had to go back and find the box , after opening 7 boxes to find the boot , we went back to the front where we waited for her to train someone on ordering stuff , I confronted her and told her the service here is horrible and I'll go somewhere else , they used to actually help you at stores , now you have to work there yourself to even find something . I was going to buy 2 pairs of boots , I will just go somewhere else where my business is wanted
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September 2023 by hinder_ epoch4
Miss Norma was extremely welcoming and helpful. It's been literal years since I've been in this store due to the fact that I moved away some years back. Fast forward to today and just as then I'd say nothing has changed in the most positive of ways. And if she sees this thank you once again Miss Norma! You were a great help in me picking out a new pair of Ariats
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September 2023 by Rachel Zapata
Horrible customer service, i was rushed out of my changing room with my toddler and my newborn. Lady banged on my door more then 2 x just to let me know that there were no strollers allowed in the fitting room? Where will I put my newborn if my toddler need help trying on the one shirt he needed to try on. She was demanding and honestly gave me a panic attack from loud she banged. I will never be back.
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September 2023 by Justin Sciba
The selection of boots here is huge. They have plenty of work boots and the staff is willing to help you get what you want.
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August 2023 by Treasures Of Texas
Clean store and well organized. Plenty of sales people to answer questions. Mr Mertz is an awesome manager!
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August 2023 by Whiskey Rivers (Whiskey Rivers #Burt3)
You all are so awesome! Words can't explain how much I appreciate the professionals at this location! MANY THANKS TO YOU ALL!!
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August 2023 by jeff osborne
Great store for your western fix. They also have a good selection of FR clothing
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June 2023 by Stephanie Gajewski
We were highly disappointed tonight during our visit to this store. Boots were put everywhere. It's literally the most disorganized boot store I've ever been to. It was frustrating trying to find any boot in the size we needed because the boots were put where the display was or even close by. All styles are just mixed together everywhere. The employees were absolutely zero help. Nick, he was falling all over the place, tripping, stumbling. He had no idea where anything was at either. The other guy working tonight, I had no idea he even worked there. He was sitting in the back on a bench with a girl the entire hour and half we were there. I thought he was looking at boots with the girl. He came up to us one time, and towards the end, asked us if we needed help. Umm, are you seriously an employee here? He was sitting talking to that girl for over an hour, not once did he say anything up until that point. After we said no, he went back to the bench to hang out with the girl. I just felt very overwhelmed by the unorganized boots and lack of professionalism by the employees working tonight. The girl at the counter gave us a paper with two numbers on for stores that might have the boot we found that we liked, but couldn't find it in the store. I'm not sure where store 17 is, but that's all the info she gave us. Nick, who gave us the paper with the number 17, said she could've written down an address or more information. Umm, ya think?! Yeah, this store needs some organization and employees that aren't just there hanging out. I'm not sure what I just witnessed tonight, but I do know I won't be back. I'm hoping that when I find store 17, they will be more organized & have helpful employees.
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June 2023 by Robert Alexander
Friendly associates, always asking if customers need any help, greets customers when they walk in.
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May 2023 by Nora Conner
This was my first visit to Cavender's the staff was super friendly and they have a large variety of clothing and cute dresses for women.
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April 2023 by Welsh Streetracer
Loved this store. Very friendly and knowledgeable staff. Spent over $500 here and very happy with my purchases. Good selection of boots and shirts. Picked up another pair of boots for my baby girl.
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March 2023 by Ronnie Pearson
So we found the perfect boots for a great price along with all the accessories for my girl. I also found several shirt that were on sale. Staff was helpful and Johnny on the spot!
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March 2023 by Shylah Leach
Has nothing to do with the staff or store, its the customers. This man & lady standing in the middle of the isle with there daughter. I went with a smile trying to pass by with my son and the man looked at me and continued talking with his daughter and pointed where I was trying pass for her to try another boot while still standing in the middle of the isle. I waited for a minute and then I finally said "excuse us" and they barely moved 2 inches for us to pass. They looked at us like we were beneath them to move out the way. Complete rudeness that was probably fueled by racism.
