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October 2023 by Tara Korry
I went to Chair King in Webster and it was a wonderful Experience! Wes assisted us and was absolutely Wonderful! If your looking for Patio Furniture he is your man!
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October 2023 by rhonda teegarden
Great inventory and prices but best of all, the store manager Shea provided us with exceptional service. Her knowledge of each item was amazing and her patience in dealing with us as we made our decisions was second to none! We highly recommend this store. This has been a solid business for over 70 years! People make the difference and Shea should be commended for her people skills and depth of knowledge of her products.
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September 2023 by Janice Huff
Great service, no pressure and very negotiable! We purchased a beautiful black aluminum table and chairs and a cool swinging egg! Brian was a great sales guy.
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September 2023 by Brian Tally
Cool store, nice selection, great prices. Wes was our sales rep and he was great to work with and helped us get exactly what we were looking for. If you need anything outdoor check them out.
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August 2023 by Shelley Fuller
Great experience. Excellent customer service and she went up and above to make sure I got what I wanted and needed. Did not over sale me. I will go back. Hoping for a great delivery and set up.
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August 2023 by Beverly Sepulveda
Kathy Shipley helped us to find the exact furniture we were looking for. She gave excellent recommendations and work with our budget to obtain the quality of product we wanted to purchase.
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August 2023 by Xtreme-audio-video Jacob
Wes was my sales associate. I could tell he has been in sales for a long time. He focused on making sure my wife and I made the perfect selection for us. We spent twice the money we expected and bought twice as much furniture because of our in store experience. If you are reading reviews to decide if you should shop here I recommend chair king and Wes. Thanks guys can’t wait to see my backyard after the upgrade.
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August 2023 by Shawn McDuff
The customer service provided by Kathy was great. She followed up on my order and made sure all shipping and billing was correct. My item arrived on time and in good condition. It's great to know that there are businesses that still understand how important service is. Thank you Kathy!
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August 2023 by Greg Milner
Went looking for patio dining set for our new patio. Didn't expect to find anything we could afford at Chair King, but wanted to go there first to get some ideas. However, we were pleasantly surprised by what we found. We got a good deal on a 7-piece set that was just what we wanted. Staff was friendly and courteous and very helpful. We are looking forward to many meals on our new table when it cools down a bit.
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June 2023 by Gale Saley
Bryan at Chair King on Gulf Freeway is always so helpful! He is very knowledgeable of the different furniture options and honest about how well each will perform and last over time in our Texas heat.We have been extremely pleased with both of our purchases there. He has personally taken the time to call different store locations to get answers about products, see what products were available and find us exactly what we were looking for.I highly recommend asking for Bryan! But he will probably greet you at the door with a smile before you can! We will be back again next summer to continue building our backyard oasis!
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June 2023 by Alexandra Cole
Awesome customer service! Mrs.Shipley and her manager were both very helpful and willing to go the extra mile to help my husband and I find the furniture we wanted and get us the best deal.Very refreshing experience in a world where quality customer service seems nonexistent in practically every store, restaurant, airline, hotel etc.
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June 2023 by Stephanie Himel
This was my first time in Chair King and it did not disappoint! Lots of choices for outdoor furniture. Barbette was a great help and she completed my purchase quickly. Thank you! I will definitely shop here again.
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May 2023 by Susie Ainsworth
When I bought my patio set, I had a great experience. But since then, it hasn't been up to the same level of responsiveness or care that I received the first time. Since writing the first review, they have been much more attentive to my situation, a broken rocker, and helped me to get it fixed. Replaced the screws.
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March 2023 by Jennifer Deschacht
This review is for the League City TX store. The furniture is satisfactory (should be for the price they charge). The day we picked out our furniture the store staff couldn’t have been more pleasant, helpful, attentive - and that’s where the pleasantries end. We were given an estimated date the furniture was going to be available and we’re told the store would call is to schedule delivery. The estimated date came and went and we decided to pop in the store. We were told the furniture had been available but since the salesperson had been on vacation nobody had called us yet. It was all very apropos like it didn’t matter we were waiting it would happen on their time. My wife was pretty upset with the way we were treated after the sale was made that she decided to call the store back and cancel the order. That’s when things got really bad. We were told there was a no refund policy and if we canceled we would lose our deposit of almost $2K. We were told the reason was that we had opted for financing and the deposit was sent to the finance company and couldn’t be reversed. This was not a special or custom order. The patio furniture was standard production pieces as they were on the showroom floor with the standard pillows. So buyer beware. If you want service after the sale, I suggest you go spend your hard earned money somewhere else.
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March 2023 by Brad Pelletier
I needed an umbrella cover for our 8'-0" cantilever umbrella. I was already aware of the rhino weave cover products. I was on a mission to purchase this umbrella cover. The price started at $69 on sale for $35 but was being discontinued for $26.99. That was a no brainer for me. I purchased and I am happy with Kathy (sales associate) and her service.
