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March 2024 by Ruddy Cerda
Although there was a lot of trash on the floor, in the pop corn shop area, I found it to be a good and quiet place. Comfortable chairs, good sound for the movies.
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March 2024 by Johnny Bravo
Awesome
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March 2024 by Hungry Sparrow
Its seems like they upgraded their seating and other thing as well. I been coming here for years, more like decades... The popcorn is always fresh. There is a high flow of people here, so it could use a deep clean. The sound is good and seats are comfortable. They have all types of snacks and food. Drinks, Icee frozen drinks and adult drinks. They let you bring in your own blanket so you can get real cozy.
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March 2024 by Ginger Anderson
This is our go to Movie location!There a bit pricey but it’s worth it for me and my families experience.
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March 2024 by Arthur Naron
Good theater! Just too many coming attraction previews, our movie was scheduled 2:35 PM, move did not star until 3:05 PM. 30 MINUTES OF PREVIEWS GOOD GRIEF!!!!
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March 2024 by vickie Jackson
Great time, order our food and tickets before we got there and all we had to do ifind our seats they delivered our food and drinks!
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March 2024 by Johnny Guadarrama
I went to this theater on Saturday evening with my family to enjoy a movie and I couldn’t believe how dirty this place was. The line to the congestion stand was so long and there was mess everywhere. What happened to clean housekeeping at the work to prevent any accident for Safety. Where was Management I saw many Teens working behind the stands but they had no direction. I am embarrassed and ashamed that that Cinemark 18 in Webster would allow this to happen I will be contacting corporate this is unacceptable. Poor management and employees skills.
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March 2024 by Bal Inter
Was our first time for me and my wife @ this location I was undecided afther read a couple bad reviews but overall my experience was phenomenal the service above and beyond the whole team make you feel a value customer they have the Dbox seat wich is a plus
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February 2024 by Laurence Finn
What a treat it is to live near this fantastic theater. The XD theaters are the real draw; it's close to IMAX quality and is sensational for new releases.
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February 2024 by Ja'Nice Lockett
I'm so disappointed in how much the service has declined. We used to love this theater, from the location, to the comfortable seating. Even though they aren't as modern as Studio Grill or Star Cinema, it's still a pretty nice venue.I've visited this theater 4 times within the last 2 months, and the attitude from the staff members was horrible. I wished it was from just a select few staff members, or that we may have went on a bad day, but it was each person we encountered at all 4 visits. They make it really obvious they do not want to be bothered.We placed pre-orders for popcorn and drinks, but I was told by the ticket person to wait in line at the concessions. The concessions line was all the way to the entrance door with only 2 registers open. They didn't appear to be short handed as there were several staff members pacing back and forth behind the concession stand. When we got to the front of the line, we still had to wait for the "pre-order" to be prepared.With neighboring theaters that offer way more accommodations, this theater could use a refresher on customer service.
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February 2024 by Ginger Goudy
Great.seats
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February 2024 by Joshua Kortz
Could be cleaner
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February 2024 by Rey
Ussually quick in and out. Fresh food upon order. Clean bathrooms and theater.
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February 2024 by Norman Mondy
Clean parking lot, clean restrooms, comfortable leather seats.
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February 2024 by Nicole Pertuit
Clean, comfortable and easy