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January 2024 by Scott Wankowicz
Canceled policy with only an email. No notification on the Farmers app nor a phone call! And would not even reinstate the policy. Very upset.
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January 2024 by Steve Phillips
Charles and his staff are very attentive to your needs. Quick responses. Never pushing for what you don't actually need.
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December 2023 by Kady Davenport
I’ve had insurance through Charles Howard for 15 years and I’ve never had a bad experience. He always find the best, most affordable insurance for my vehicles and home. Customer service is unmatched. Absolutely can’t go wrong. If you’re looking for insurance he is your guy! Jessica working in the office is very diligent and helpful they are both a pleasure to do business with!
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December 2023 by Wolf 23
Best costumer service I've ever encountered. Prompt, quick and easy. Thank you Ms.Jessica & Mr.Howard for your time & effort getting me an affordable rate & plan. I will most definitely continue to use this services in the years to come. Thank you!!
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December 2023 by yvette maxie
Best service ever. Jessica is always looking for ways I can save on insurance policies. I have had a Wonderful experience with my agent. They know me when I call and always ready to assist. I advise everyone to check them out.
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December 2023 by Carole Hustead
First, I was so happy to find an agent with an office, where I could come in and speak to them in person. Charles and Jessica went out of their way, spending a lot of time resolving my issue. I highly recommend them.
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December 2023 by khalid saeed
Mr Charles have all my home and auto insurance services more than 10 years.I will recommend him also his assistant jessica and I will her 5 star too.
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December 2023 by Patricia Robertson Browne
I have been with farmers for 15 years and have been pleased with the service that they have provided for me .Mr Charles Howard has been my agent for the time I've been with farmers and he's always willing to assist me also his assist Jessica. I wouldn't charge my insurance for any other insurance company.
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December 2023 by nathan turrubiates
Charles and Jessica have been absolutely amazing!!!!!!! They have helping me get the best rates out there on the market and always have amazing customer service absolutely phenomenal!!!!!!!!!! Go check out their office in Webster and make sure to ask for Jessica or Charles they will def help you save a lot of money!!!!!
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December 2023 by Tamara
I love Charlse! This team always takes care of my needs and Jessica is so helpful. Life long customer.
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October 2023 by Antonio Salmeron
Good prices thank you Jessica for helping yall go check this location good staff
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October 2023 by Deisy Arroyo
Amazing experience with Jessica Rodriguez! Quick and easy! Received the best deal compared to other quotes! Highly recommend if you want efficient, transparent and quality service!
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October 2023 by Abigail Soriano
I’m so happy I got with this company! My experience has been the absolute best , A huge thank you to Jessica who has been helping me ! And has been very helpful and patient with Any questions I have !
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October 2023 by Emilio R
Recommend Jessica. Awesome service. Will continue to use.
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August 2023 by Porshira Anderson
I love working with Mr. Howard and his staff!!!
