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February 2024 by Sage Neece
Controller
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February 2024 by Speakerphone Jones
Place never answers there phone. Specific to this location.
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February 2024 by Christopher king
Came here to get something for my switch at there store Hours(10-9) and no one is there and the shop is closed up still. Even called 2 time to see if there was anyone there no answer.
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January 2024 by Juan Pablo S.
There is something intrinsically wrong with Gamestop. I thought that all the influx of cash from the 2021 stock boom would help the business but but instead it is the same backwards thinking business with a run down store front. The staff tends to be friendly but have given misinformation before. For example I was told I would get thousands of points for renewing my GameStop Pro membership but that was false because apparently it is no longer policy. Also the $5 is contingent upon renewing within the first 5 days of the month. The app is terrible and using your laptop is not that much better. The online rewards using your points cannot be used for online sales but can on the brick and mortar store. Customer service on the phone is a hit or miss, sometimes you get good service but sometimes you want to throw yourself from the Shell building downtown. The game selection online says new and then they ship you used/open box games. One time the disc wasn't even inside. I really dislike this place and I miss Toys R Us. Hope GS gets crushed by Amazon or some other company. It is hopeless to think it will reinvent itself, it is beyond saving.
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December 2023 by Slider Blackrose
"Gamestop can't keep stores open because everyone is buying online or digital"Or it could be the fact that I went into this store, got my item, went to the counter and there was NO ONE at the counter. They had all disappeared into the back with customers in the store. Stood around for 10 minutes, left the items there on the counter and walked out. Won't be back. The reason no one wants to buy in store is lazy employees who don't want to deal with customers and simply don't follow basic business guidelines (like don't leave a store with customers unattended)
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December 2023 by Z N
Just went in to look for a pokemon squishmellow and after looking around and searching for stuff, nobody asked me if I need help looking for anything. The cashiers just keep having a conversation like I wasn’t there. Even if they had what I was looking for, I wasn’t buying it do to being ignored.
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November 2023 by Leo Christopher
This place is a joke, rude staff. They don’t ever know anything and are quick to sell you pre orders but won’t deliver when it drops.
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October 2023 by Sandra Alcala
Son bought a PlayStation 4 here. The man was soooo nice and helpful. I highly recommend this place!!
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August 2023 by Aimen K.
Came in to check the selection and was greeting by Taylor, wonderful employee who knew what he was talking about as a gamer, seller and buyer. Would definitely recommend this GameStop to those interested.
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August 2023 by Amber Brown
I love this game stop it’s clean organized haven’t been in awhile but definitely 5-stars the employees are friendly informative and many different cool things all game related of course to buy as a gift cups shirts posters controls all gaming equipment etc...
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August 2023 by Ronnie Shirley
Great deals, even better trade-in values.
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August 2023 by LunarWolf Guitar
First time I went to this location!, guy was very nice, came in for a headset for my Xbox One and he was very nice and helpful!, ended up buying the GameStop headset because of the expansive price of all the other headsets!, but all were very good headsets!
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July 2023 by Jay
Doesn't matter what the sticker says. They are going to charge you whatever they want.Happen to me today.
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May 2023 by Christopher Byrd
Can’t offer basic customer service like answering simple questions or answering the phone.
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May 2023 by Razi N.
The guy who checked my friend out was so pushy and unprofessional about getting a warranty on his pre-owned console purchase.