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March 2024 by Ashley Weisman
The staff was so pleasant and made me feel comfortable. Karen and Maddie is very friendly and easy to talk to.
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January 2024 by GrnEyedGrl
My facial was awesome. I originally went there with concerns about some sensitivity and dryness I was experiencing. After my facial, that evening when I did my routine skin care, I had no redness, burning or sensitivity. I am 100% pleased and plan to return.
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January 2024 by Jessie Hayes
Marie provided one of the best massages I have ever received! From the moment I walked in and was greeted, everything was relaxing, professional, and well communicated. Highly recommend this location and the staff is top notch!
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January 2024 by Nareese Watson
I’ve been coming here for several years and I love it. Always great service!
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January 2024 by Tracy Stewart
Loved my time today with Sam. She was great. Will be back in two weeks for another massage and a facial. Can’t say enough good things !! I have the membership. Best sign up I’ve ever had. Thanks to everyone on staff !!
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January 2024 by John Liendro
Warning to the membership plans! I was a member paying for months had 300 plus dollars in my account. Cause I travel and not always around. Decided this was not going to work for my with my job. So I decided to quit paying thinking I had 300 dollars plus already with them. Boy let me tell you I lost all 300 Dollars . Thought you can spend them with them at least. Nothing nothing could be booked and everything frozen. Please read the rules very carefully. They got me don’t let them get you!
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December 2023 by Thelma Canamar (Thel)
Gift card redemption. I wanted to use my gift massage for after my shopping hustle. I assumed it would expire within the year. I was saddened to find out that it expired a year after issuance but the issuance date is nowhere stipulated on my gift card or envelope. This feels like a trap and unfair for both parties, the person buying gift card and person receiving gift. Neither party knows to put the actual date of expiration on the gift and burden lies on massage staff to make a note when selling gift card. I was really looking forward to a wonderful massage after the Christmas prep was over. This is not a place I would recommend to my family or friends looking to gift. It seems very misleading on Hand and Stone’s part.
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December 2023 by maddie becker
Very friendly staff, comfortable environment, lots of options and add ons. Sam and Monica were amazing! Husband and I got messages. We were in the same room, and we were able to customize to our needs.
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December 2023 by Rachel Hill
Perfect massage! Ms. Shirley is fantastic and the location is clean and relaxing. Would definitely recommend.
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November 2023 by Latoya Stokes, MBA
Visited Texas for the first time and had time to utilize my membership credits and points for a routine facial. Tia is very knowledgeable and friendly. I wasn't disappointed. One thing that was different is that she also do the neck treatment which I believe goes with a facial. Wauwatosa WI does not and I always felt half taken care of.
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November 2023 by Samantha Leon
Stuff happens people call out. However they called me fifteen minutes before our appointments to let us know one of their people called out.She then asked if we can schedule for another day. To be honest, I was baffled that she even asked me that.How about start off with a free massage? considering we had to pay a babysitter and for wasting our gas driving there already.I knew in my gut I shouldn’t have booked with them considering their very mixed reviews.
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October 2023 by Tina Smith
Kyla at the front is very knowledgeable and puts you right at ease. Katrina Amazing! Very attentive to preferred pressure. I almost cried with joy when she found ‘the knot’ and was working it out. Then I almost fell asleep. Perfect place to relieve my stress.
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October 2023 by Jessica Nino
My first time having a facial and it was absolutely so soothing.My massage therapist Shirley hit all my troubled areas and left me feeling extra relaxed and happy with my experience.
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October 2023 by Bonnie Knecht
Karen is ah-maz-ing!! Very respectful, knowledgeable about pressures, and she does an utterly incredible job with both relaxation and therapeutic massage. Highly recommend!
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September 2023 by Adriana
(April appointment) Katrina made me cry once my first massage with her was completed. It was not of pain, but of so much relief and satisfaction of how I felt after she worked her magic. I didn’t know I NEEDED it, and Katrina made the experience incredible.(09/02) Once again Katrina blessed me with her skills. I have a broken toe and she was very empathetic in noticing my “strong” walk. With that knowledge she knew every point to work on, for relief. I walked out feeling so much better. What a great birthday gift for myself.Moms treat yourselves, you deserve it!
