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July 2024 by M K
Associates were very attentive. We had several people ask us if we needed anything. I stopped to talk to an associate and unload some of my woes on her. She listened and maintained a smile. It was very nice just to have someone to share with. It was an overwhelming day for me.
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July 2024 by Roland Heinze
Hey store manager. It's 330 on Saturday 7/20 you have 8 people in line and 1 customer service rep. Is your store not making enough money that you have to skim payroll? Jeez, as if going to self checkout entirely didn't cut costs enough.... What a joke.
Responding to Home Depots post, I don't care for filling out your link. Fix the problem, end of story. Don't make your customer experience suck, I shouldn't have to ask an associate to call more people to the service desk, you should.
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July 2024 by Norris Gavin
Clean and fully stocked
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July 2024 by Teresa Gonzales
Curbside pick up went smoothly. Glad ordered online for pick up.. it was 2 days after Hurricane Beryl and they were packed.
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July 2024 by Joaquin Pimental
My favorite place for tools
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July 2024 by Abdul Rafay Hasan
I was a loyal customer. The store on El-Dorado refused the return.
Very disappointed. Now, I will never visit homedepot. Will go to Lowe's from now on.
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July 2024 by Ellison Farias
Absolutely worthless!!!
I make a habit of checking inventory of the products I need before going to these worthless stores. So when I do, I notice that the HD on Eldorado has 34 in stock. Call me crazy, but I think I should be able to come to the store and find what I’m looking for. So after scrounging around I find the spot where it supposed to reside to find only one and it has no box. Look in the upstock to see if I can locate it. Nope it’s not there. Go ask for help 4 times and no one is able to help. The problem with companies like Home Depot is that they scale back their workforce so they can be more profitable at the expense of customer service. They ask you for customer reviews when they have done nothing to earn any of my time, respect or continued business. Home Depot is the reason Ace Hardware still exist.
BTW every employee there said the scheduling manager doesn’t schedule the staff correctly. Home Depot wake up!
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July 2024 by John
They don't do tap to pay. My card was stolen and all I have is a digital card and found it at check out that they don't allow tap to pay. It's 2024, not 1991, if I'm going ti check my own self out at the register, let me tap to pay. It's a stupid problem to have for a multinational corporation.
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July 2024 by Richard Thompson
Really great customer service.
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July 2024 by Lindsay Futral-Kabboord
Home Depot has everything you need for any type of home repair or new build.
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July 2024 by Jana Spencer
Friendly staff and has everything you need for the home handy man.
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May 2024 by Michael Eisenbise
Home Depot installed a door for me. I had an issue with the door and went to this Home Depot to discuss the issue with Management. I was greatly pleased by the personal service I received from the managers Mike and Linda. I live near other big box stores and hardware stores. I will drive the extra distance to go to this store. Thanks Mike and Linda.
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May 2024 by Allison Guevara
I never had a problem when I need help in garden till recently. Needed help with some plants and this lady tried helping me but she needs to work on how to speak to costumers. Was very nonchalant and rude when all i needed was help, her name was Kimberly. Will ask for someone else next time i need help.
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May 2024 by Amber Barbontin
I just left home depot I went to pay and my card got stuck between the table thank God for Veronica g and the other two cheerleaders (employees) you guys saved my axx lol thank yall so much for everything
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May 2024 by Margie Perkins
Still waiting for my refund after almost 2 weeks!!!!
