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April 2024 by Steve Alford
I went in for a suit and walked out with a whole bunch of clothes. I don’t like shopping, but Thanks to Brenda she really helped out and we laughed and had a good time. Great lady to help with getting you setup for looking great.
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March 2024 by Gary Hilliard
Pauline at The Clearlake store set me up with this fantastic blue jacket for the summer. Service excellent fit is great. Will definitely be my go to for future purposes.
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March 2024 by Ouid
My partner and I had planned our whole day around buying him a suit for his job interview coming up. We expected it to be a whole entire ordeal that would take all day and multiple trips to different stores. As soon as we walked into this store, though, they immediately greeted us and measured him and started picking out colors and styles for him to try on, and in less than an hour they had him fitted with a gorgeous suit, matching tie, perfect shoes with a matching belt. They were incredibly kind and helpful and we will be coming back here for any clothing need we have in the future.
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February 2024 by Anish
No one has any interest in helping out customers be it the 2 guys or the cashier lady. They were just there sitting in a place. The place wasn’t busy so it’s not that there were many customers. Clearly see why no one comes there if the salesperson shows this attitude. Used to only purchase shirts from this chain.. don’t feel like shopping here again.
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February 2024 by Kyle Baggett
Super friendly and knowledgeable.
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January 2024 by Heather Cb
My husband bought two suits for a business trip, left them for alterations to be complete by Wednesday. I picked them up Thursday morning, and before leaving was about to check the hem when the associate checked both pants individually, and the man handed me the suits. Since he appeared to check them thoroughly I didn’t re-check them.Packing this afternoon before heading to Prague, I noticed the hem looked unfinished. We looked at both pants and neither had been hemmed.This store put my husband in such a huge bind I can’t even begin to express how disappointed and angry he was. Losing a lot of weight in the past few months, he was relying on these new suits when standing on a stage in front of 600 plus people. The best I could do was give him safety pins.My husband is so furious he will never set foot in that store again, except for returning the suits.
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January 2024 by Christopher Valdez
I have bought my first suit and I'm glad I did it here. Great help for start to finish.
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January 2024 by Jared Miller
Really busy today but did a great job getting me and my family in and out with a great value. Definitely a good place to go for men’s clothing.
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November 2023 by Nathan T.
I planned my wedding here and I would do it again. Great prices, great selection, and friendly staff. Love Mr Thompson!
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October 2023 by Jennifer Butler
I Give this Store A 1 for their Pricing Clearly this Store Run By Ray Doesn't like to Honor Joseph A Banks Discounts Just An FYI ! Thankfully I was in Bethesda / Chevy Chase This was Vary Last Minute I got a Complete Tuxedo With 5 bow ties For 350 Bethesda Store in MD in a More affluent area Gave me 200%better of an An Experience of course we Used the MD Store mSny times before. This Store wanted to Give me Less then What I ended up with for my son's Homecoming For 200 Dollars More. Buyer Be aware ! May want to consider men's wearhouse they seem to be more honest over there by the Mall ! I ended up Flying the Tuxedo out. If You want to Save $$ buy the tax online at Joseph A Bank and then take it to get sized at the store Keep thereceipt
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October 2023 by Pranav Chopra
The group here was great for my wedding from start to finish. I had went to another suit rental spot and was treated with no service, they couldn’t care less that I was there so I went here after expecting the same and the crew was amazing. They even told me of a bridal extravaganza that I could pay $25 to go too and to then get $50 off all of my groomsman’s rentals. That’s service! All my grooms shipped their suits to the location for an easy pick up and the Vera wangs were SLEEK. Overall a great spot with great service.
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October 2023 by paul stevens
Pauline is the best Tailor hands down. Had a suit I bought years ago from Jos a Banks and with age outgrew in areas I would not rather speak of. She was able to let it out in a few spots and it fit great once again. Thanks!
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September 2023 by Carlos Barrientos
Customer Service is beyond 5 stars! Brenda at this location exceeded every expectation and was an absolute pleasure to work with; she was very polite and helped me with a minor issue I had.The reason for the 4/5 stars is with Jos A. Bank as a company. If you have the time, you can find a much better deal at other retailers, where you can keep the suit and clothing, then get custom tailoring to fit you perfectly for not much extra.
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September 2023 by Brett Ogden
They did a great job! Great customer service and were able to get me in and out in a timely manner. Would recommended to all!! Thanks
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August 2023 by Had enough
Ray met me at the door with a friendly smile. He called Winston in to take over so he could attend to other customers. Wonston was super helpful and has a great sense for fashion. I thoroughly enjoyed the experience. -BobbyO
