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February 2024 by Briana Etie
Awesome
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February 2024 by Ricardo F.
I've been a patient of Kelsey, for going on 10 years now. I am disabled and have a rare autoimmune disease, so I see a lot of Dr's and I take all ki ds of test. I like the fact that all my healthcare needs are under one roof and I don't have to be taking all my records and medications with me to the all the different specialist I see. But today, the lady at the front desk was just plain rude. I am no charity case and right of the bat she started out acting as if. I do everything on the MyKelsey App. I check in and pay there as well. Today I had 2 appointments and I paid for both. Well this young lady 1st of all said I didn't. So, I pull up the app and I had to show her. I was getting botox injections in my back and she tells then that I hadn't paid. I said I just showed you. She proceeds to say that it's paid for after the appointment. So, in my mind I said well if it is, then why are you saying I didn't. Anyhow we go to my appointment and and come back to check in for the next appointment, with a different lady. And she buts in and asked if I had paid or if they had given me a paper to bring to check out. I said no...and I go on in to my next appointment. They told me they really did not need to see me and they brought me up front for a refund. And that's when the rude girl, says I owe. I told her, well I will have to take care of it later because I do not have the money today. And she keeps pressing me for money and says well how much do you want to put to it today! Now I have had it, and I ask her for her name because she did not have her name tag on it was laying on the desk. Her name is JEANNETTE. She needs to learne not to treat Kelsey's patients like criminals! Get her off the front desk!!!
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January 2024 by Bob Pham
Having retired recently, we signed up for Obama care and picked Kelsey Keybold. This is how pharmacy should work across the board!
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December 2023 by Terri Campbell
Love the new drive thru.
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December 2023 by Maxie Baldwin
Great pharmacy. Very convenient.
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December 2023 by Diane Fernandes
I love Kelsey Seybold , visited to day to have my shots , love the new Pharmacy location . Great Service .
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December 2023 by Richard Dunsheath
The recently installed drive through lanes at the Clear Lake Pharmacy are very convenient for picking up prescriptions. They use vacuum tubes like at a drive through bank so it is quick and convenient.
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December 2023 by Mark Bandor
Pu refill. 10 min later rcvd 3 immunizations after inquiring at the counter. Pretty darn fast. Didn’t, sniff, get the usual smiley band aid , sniff, though. Done good
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December 2023 by Ashley W.
I've held back writing this; I've been coming here for two years so I feel I can truly speak on ALOT here. 1- I love how easy things are set up here; testing down stairs, everything in one building. A breeze! However, YOU have to be proactive and make all your appts; they will not go out of there way regardless of the matter to get you in (which you would think is better benefit to them) Also the ATTITUDE!!!!!! Zero care or compassion from the people at the front to the nurses. There's been maybe 2 front people in the two years that actually smile and want to help you. The rest treat you like caddle and will raise their voice to prove they are always in the right and you, the patient is always wrong. The doctors are iffy; but it's all a prescribe relationship only if you know what I mean. ALLL other things are dismissed. Maybe you don't care about that kind of thing but for someone who wants to hear allllll options; just know your gunna get one side here. If you need to see the eye dr- be prepared to not get an appt until MONTHS out. Sooo despite the ease of this facility, and the idea of it all being in one place being a dream. This place is a nightmare and I will not be returning and neither will none of my family!
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November 2023 by Susan Hoots
The drive-thru is SO much more convenient, and I didn't have to drive all the way to the Med Center to pick up my husband's prescription. And it was raining, so I didn't even have to go inside!!!
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November 2023 by Michael Sharp
Always caring and professional
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November 2023 by Crystal Knight-Thomas
Super fast. Very curteous. They always have my medications. They answer the phone and don't leave you on hold forever.
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November 2023 by Bobby Jones
Fast, convenient
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November 2023 by Rick McAnally
Wonderful
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November 2023 by Bashir Ali
Courtesy and quick
