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March 2024 by Terry Crane
Low online prices are a scam. Been in there a couple months and jacked up price with a massive increase. Almost double. Once you move in they can charge you anything they want. This is why they don't do contracts. So they cam bait you in and then rip you off.In response to your response:I should not have to contact you. I have the size of unit I need. If a smaller unit would have worked I would have done that to begin with. I have a very basic non-climate controlled unit. Unless you are going to maintain my rate on the unit I have there is nothing for us to talk about.You should post VERY CLEARLY that your rates are temporary and will be increasing substantially. I'm sure there is some language you could come up with to that effect. When i spoke to you on the phone you said you were just responding to market fluctuations. Then I asked you if the prices ever go down and you said no. "Fluctuations" implies there are ups and downs. Bottom line is you are posting prices you have no intention of honoring a month or two down the road just to get people in. Then jack the hell out of their prices when it's a complete nightmare for them to find another place and move their stuff. THAT'S WHAT MAKES YOU A SCAM.
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March 2024 by Nathan Castillo
Great prices with great services to match! Ms. Elizabeth Childress was super helpful and made the entire process easy to understand!
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March 2024 by Phattboii Bamm
Elizabeth and Tristian were great love this place would recommend this facility to anyone! THANKS GUYS
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March 2024 by Faiza Malik
They will sell your stuff without notice
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February 2024 by Kenneth Broussard
Great place for a clean and secure storage. Excellent service from Elizabeth and Tristan.
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February 2024 by Rebecca Hopper
Very friendly and helpful. Explained everything in detail. Great experience.
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January 2024 by desi mitchell
MOVE IN WAS EASY AND FAST ,THE CUSTOMER SERVICE WAS AMAZING..I FORGOT HER NAME BUT SHE IS THE ONLY PRETTY BLOND GIRL THAT IVE SEEN THERE !!!! Thanks sooo much ????
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December 2023 by Janet Salas
Tristian made my unit transfer so easy! He was informative, polite and very outgoing! Tristian answered all my questions and explained everything in detail. Thank you Tristian for all your help!
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November 2023 by Rebecca Bellay
I had to book with them very quickly because my original movers took my deposit and never showed up. I was able to book a last minute storage unit the day before my rescheduled move and it was a very easy process. When I showed up the next day, everything was taken care of and there wasn't a single issue. They really helped me out and I'm very appreciative. Definitely would recommend!
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November 2023 by MELVIN ROSALES
Best storage in clear lake area.I been with them for 9years and they always treat me good and keep me updated with there system.I even got my mom get a storage with them.
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October 2023 by Gene Flores
Elizabeth and Tristan were absolutely fabulous. They made our first property visit welcoming. They answered all our questions and made the sign-up process easy. The property is clean and under surveillance.
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October 2023 by Darlene Smith
Your manager, Brooke McGraw was amazing. It’s difficult to come across such a wonderful personality in customer service. She was patient with customers and worked quickly and efficiently.
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October 2023 by Rita Flores
Very very helpful with all of the showing of the spaces a with any questions we had! I do recommend coming to these folks, they are willing to help you in the best way they possibly can!Thanks Life Storage!
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August 2023 by Tamara Z
The store manager was extremely helpful and so nice! She went above and beyond to make sure all my questions were answered and helped me to secure my rental. The part of the facility I saw was well kept and very clean! Thank you!
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December 2022 by Ariel Whitworth
Property is convenient and Randi is always ready to assist in any way she can!!
