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February 2024 by ryan garner
I came in the store approx a month ago to purchase new appliances. I picked out everything I wanted and paid $35 for the detail to come out and measure. After the detail I went into the store multiple times over a 2 week period asking if we can move forward with my appliance purchase. Each time I went in I was given the run around that they only had part of the info needed. Each time I called the store I was put on hold for a minimum of 30 minutes and still no one would answer. I went into to store one final time and was told they would call me with the details so I could schedule appointment and pay for appliances. I waited an additional 2 weeks to know phone call. It’s very obvious you didn’t want my $7000 in appliance business so I went to Best Buy and purchased everything from them which was installed the same week. I even purchased another $3500 for a washer and dryer set. All in all you missed $10,000 in appliances because it seemed you had no interest in my business. I will be happy to provide you my Best Buy receipt as well to show you what you missed out on. Never will I refer anyone to this store for anything.
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February 2024 by Carlton Jones
Bought a new Fridge Saturday, a great sales point was that it would be delivered the next day. Well here it is 7:45 the night after and no fridge. Called the store and finally somebody picked up but they could not tell us where the delivery is, but gave us another number to call. Called the new number and we were told that if it is not delivered we had to call back to reschedule a delivery for Tuesday! I would think if you promised a delivery somebody would call/text/email something to let us know it was not going to be delivered, AND you would reschedule it for the next day. Poor communication and poor customer service.
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February 2024 by Lindsay Futral-Kabboord
Store was clean and it was a quick in and out like I needed.
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February 2024 by Allen Chen
Very convenient place to get what you need for house.
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February 2024 by gloria p
I still can't get a refund on an installation I never used although they ( the installation party) closed out order as completed.I've git the run around around every corner with lowes, lowes asow as you can go store!Beware of online orders, good luck getting a refund.
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February 2024 by Paul Kieft
Great store. Most often have what I want. Still good store and easy to get to.
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February 2024 by Rory Stoller
Gary in appliances and Larissa in doors were extremely helpful and made the shopping and ordering process very easy and pleasant.
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February 2024 by Josh “JW” Warren
The app said that they had 6 items in stock, but when I arrived 20mins later, they were all gone. Not really surprising, but just keep in mind that if the app or website says low stock, they likely won't have what you're after. I was able to find some other materials to fit my needs though.
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February 2024 by Jean Solet
Waited outside for curbside for 25 minutes and never got my items after they texted saying they were ready and I signed in with the app as instructed.
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February 2024 by Mark Crites
The store is always clean, lumber is normally pretty good. Staff is helpful when you can find one which is hard on the weekends, it's like they try to like they are too busy to help. Eric in the tool department is very knowledgeable and was very helpful answering all of my questions.
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January 2024 by Nancy Everett
Found palms half off and bought them all! The employees helped us load them! Thanks!
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January 2024 by Carolyn Zoch
Y'all lost about 1,000 dollars in sales because of the incompetence of the folks who come out to measure for the doors. Congratulations. ?
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January 2024 by Billy Rives
Very nice and organized store.
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January 2024 by Paul Thomas
They actually had C9 Xmas bulb replacements!
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December 2023 by Mohamed Alzandani
Associates are extremely hopeful and welcoming
