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April 2024 by j c
Went to get a 90-minute full-body massage along with a 15-minute foot scrub. She spent most of the time on my lower back and digging what felt like her elbows in my glutes. Massaged the backside of my lower leg and just rubbed lotion on my arms. Didn't touch any other part of the body. The manager stated, " she would give me a free 90 minute, "full-body." Massage with a foot scrub. The second girl did well except at the end. She stuck her finger in my rotator cup and kept pressing hard as she could until I asked her to stop. She did the same thing to my upper forearm and never received the foot scrub. Asked about upfront, the lady told me it wasn't in the system. She just dismissed it and told me to have a nice day.
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March 2024 by Lisa Walters
This was the absolute best facial I have ever had. Christy continually massages throughout the entire session. Her pressure is perfect! Her product knowledge and explanations of each step in the process was very informative. I felt exceptionally rejuvenated and glowing when I left!!!
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February 2024 by Zina Upchurch
Made a same day appt. Great staff.
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December 2023 by Juan Lopez
Never good service
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December 2023 by Linda Cipriani
Joann is the best !!
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December 2023 by Lyndon Wang
Good 60 minutes. Tim did good work.
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December 2023 by Julie Hamala
When getting pricing at massage envy, Webster, there were no prices anywhere; Not on their website, not listed in their lobby, just the services. The services for a facial on their website show micro infusion yet it will include the Microderm abrasion too with more cost. So the cost is much more. They avoid price altogether. It is like they avoid conflict when it comes to talking about price. Having been is sales it is good to get the pricing out of the way first so to have customers keep coming back.They ha you fill out information on an iPad for backgrou information yet also to use to sell more services When getting a massage they never go over pricing, they just ask what areas do you want to cover so then they can increase the bill. That is so shady. You do not know what you’re paying for until all the services are complete and it is a shocking expense.They also do tips separate and charge a fee with the tips like a tax. The microderm infusion facial is not done alone you have to purchase the microderm infusion with the microderm abrasion. I looked at pricing on Google and micro infusion was averaging $130 at massage envy. When I went to check out they said it would be $188. The receipt showed $190.00. Then, of course, you can commit to a contract with a membership and save about half your money. I think they are very shady. I was very disappointed!!! The services were good. I felt price gouged.Thoughts anyone?
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November 2023 by Saturn
Wonderful service! Receptionists Robin and Christine are amazing. Masseuse Kianne is very good!
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October 2023 by Olga Honea
Very predatory annual contract - just google massage envy class action lawsuit - that's all I have to say about this company
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September 2023 by Kellie Rogers
I have been using Massage Envy for many years for massages and facials. I have a few chronic orthopedic issues and the massage therapy works really well managing/reducing pain levels and improving flexibility.The service is always relaxing and pleasant. The massage therapists are all good at adjusting the pressure as appropriate to whatever my particular issue is at the time of service.I use the mobile app to schedule appointments and that makes it very easy to find a particular therapist at a specific location on whatever date/time you have available. It also allows you to filter by gender and pressure specialization of a therapist.The staff is great at confirming appointments the day before via text message and I always appreciate the reminder.
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September 2023 by Jenna Foshee
Massage envy clear lake is a wonderful location to visit. The staff is always kind and ready to help. Ronny is one of the best massage therapists I’ve had and is incredibly kind. If you’re considering coming to this location, I highly recommend you schedule with Ronny if you can!
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September 2023 by Valerie Washington
Awesome first experience at Massage Envy Clearlake!! My intake rep Amie was an absolute sweetheart and my massage therapist Ryan was a dream. Atmosphere was top tier, and every other employee I encountered at this location treated us like repeat customers already. Yes my friend and I both ended up purchasing a membership, which was the best part of it all!!!!!!!!
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September 2023 by Shaymayne Martinez
Massage Envy at Clear Lake in Webster is a great place to go. Very professional and kind staff. Angie the one who does my facials is very kind and helpful. Mark who does deep tissue massages is awesome and Ryan who does stretch sessions is so helpful. I go into Massage envy really stressed after a long week and I leave feeling refreshed and relaxed!
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September 2023 by Gary Burck
appointment cancelled without notice. The receptionist said she had texted and email, however, both were time stamped after I was there. No viable alternatives that day to reschedule. This kind of issues happens to often there. Since Massage Envy charges if you miss an appointment, why don't they pay customer when they cancel without notice?
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August 2023 by Brandi Wilson
I had the very BEST massage with Eugene!!! His pressure & flow were perfect!! It has been years since my last massage & I was expecting it to be uncomfortable, but he left me feeling so amazing!!! I HIGHLY RECOMMEND ?