-
January 2024 by ANKIT
Great to meet Kyle, he understood my requirements and got Mr frame and mattress in price range...Do visit them for all your mattress needs ?
-
December 2023 by Kayleigh Bowie
I went and bought my bed today. I have extremely nervous and Kyle was super sweet and informative! He is literally the definition of a sleep expert! He made me feel comfortable with my choices and I will definitely return with any of my mattress needs. Thank you!!
-
December 2023 by Daniel Mclain
Kyle was so sweet and kind to my wife and I. He did not try to push things on us, but walked the store and took the time to find the perfect fit. He fit our budget and our sleeping needs to the letter. I am so thankful to have done business with him.
-
December 2023 by Kelly Hennick
Kyle was extremely knowledgeable about the products and very sincere in helping us find the mattress that best suited our needs.
-
December 2023 by Leeana I.
Do NOT purchase a mattress from Mattress Firm unless you'd like to be extremely mislead about the warranty the mattress you're buying comes with. We purchased an intellibed back in 2018. We were told if ANYTHING goes wrong with this mattress it comes with a 20 year warranty. Fast forward to present day, and our mattress is sagging horribly and creaking worse everyday. We open a warranty claim, but it is denied. Why? Due to "inadequate frame support". What is "inadequate frame support"? No idea, because the 'terms' of their warranty don't define this or elaborate whatsoever. This is simply a loophole for them to be able to deny your warranty claim. Our frame is most definitely not inadequate. We are using intellibed box springs and a top of the line bed frame from one of the top furniture stores in the Houston area, definitely not inadequate. When I try calling mattress firms corporate offices the line rings and rings. I was also hung up on. I emailed them and have not received a response or explanation. Disappointed is an understatement. We spent over $8,000 on a bed and got 5 years out of it. Take your money elsewhere.
-
November 2023 by Juanita Ramirez
Salesperson Kyle very knowledgeable on mattress product. Also met with salesperson Clayton and other store who sent us to Kyle due to the mattress we were interested in was at other location for us to see first hand. Both were very knowledgeable on your mattress products.
-
November 2023 by Bridget O'Toole
We had a bed emergency! Had guests coming and needed a platform frame ASAP. I called, and Kyle found a frame in a matter of minutes. He saved the day (or night - haha). Thank you (and your colleague too who helped me load it in my car). Great customer service!
-
November 2023 by Mitchell Sykes
Kyle. The sales person was very knowledgeable and attentive. He didn’t try to hard sell us but let us make the decision. It was a great experience and we are happy with our purchase.
-
November 2023 by Grace Loxterman
This was my first time buying a mattress and Kyle made this so easy he was amazing! I’m so excited and never been happier with a purchase!
-
August 2023 by Dawn
Kyle at this location was fantastic! He was very informative and helped us select an adjustable base and new mattress. The first adjustable base had a manufacturer defect and broke. So we had another one delivered and the second one broke. We went back again and Kyle was so great, he had us in an upgraded adjustable frame with next day delivery. Highly recommend this location and working with Kyle.
-
August 2023 by James Tucker
Went in to buy a new mattress set and Kyle Spencer was fantastic. I was knowledgeable and friendly and took the time to make sure we understood everything about our purchase. I would recommend to anyone no matter where you live in the Houston Metroplex to make the drive to see Kyle.
-
August 2023 by Racquel Compean
Absolutely had the best experience buying our mattress from this location. Kyle was EXCEPTIONAL! He helped us find our perfect mattress and helped us get the best price! We will absolutely being returning for future mattresses and will always recommend this location!
-
August 2023 by Paul Ruotsi
Once again Jenna is 100% on her game. Had one little issue with the previous delivery. One call and within 5 min my concern was addressed and the item was replaced the next morning. Top notch
-
June 2023 by Malinda Sorenson
We had been shopping for a new mattress for awhile and finally came to Mattress Firm and we’re lucky to have Kyle as our sales associate. He was extremely knowledgeable on all of the different mattresses. He listened to our needs and pointed us in the right direction. His focus was making sure we found the right mattress with what we needed. Will definitely recommend to family and friends to visit with Kyle when needing to purchase a mattress. With the many places we tried even some of the more expensive mattress stores he was the most knowledgeable and helpful.
-
June 2023 by Elly Kautzmann
Kyle was so helpful and nice! I went in to buy a mattress with a picture and he found the exact mattress within a few minutes and threw in an adjustable base with $10 off! This is the second time we’ve bought a mattress from Mattress Firm and they have always been so caring, helpful, and kind during our hunt for a perfect mattress so I’ll definitely be returning in the future!
