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December 2025 by Anna Rodriguez
The whole experience felt a little shady, but I really needed a new phone and plan. After I left the store, I went to a different location and found out the first store had overcharged. They had also added services to my plan I didn't ask for. I was extremely upset, but luckily the second store was much more helpful.
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October 2025 by MOHAMMAD ABU ALFOUL
Very bad employee
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June 2025 by Bradley Hughes
My experience with Zak at NASA ,TX. Metro pcs was great . Extremely patient and solved a difficult problem that no other locations could handle.
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May 2025 by Raylynn Davis
Thank you for all your help!
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May 2025 by Roy. E Summers Jr
Never going to that store again, Young guy working there is rude to me and other customers before me he was arguing with me... not sure why they hire these kids here.
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April 2025 by Sarah Vongor
I come here always to pay my bill this young guy new one is so rude with me and said my number not in the system he don't know business he not supposed to be there, I so mad I went to other store to pay my bill.
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November 2024 by Ronald Hagler
5 times I showed up to store looking for assistance and it was locked up during business hours. Complete crap for service
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October 2024 by Viera Kenia
The only bad thing I don't like about metro by T mobiles
It's just that when you want to change to another device they tell you that you have to buy a new Simcar when you already have yours, I don't like that.
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April 2024 by Terry Guess
Claimed they didn't know about T-Mobile Tuesdays. I don't like people that lie.
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October 2023 by Magda Guzman
Do not buy accessories if you are not sure if you are going to keep them, because they are not going to refund you in case you change your mind, scammers, thieves, and super expensive accessories.Do not buy accessories if you're not sure if you'll keep it cause what they'll tell you is that they're not refundable, such as scammers, thieves. Bad service, Bad company, this is the first phone company that “their accessories policy is not refundable” yeah, right.
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September 2023 by Kenny Liu
My friend walked in and asked for a prepaid plan. The manager then proceeded to activate a sim card on his behalf, signing him up for the most expensive plan without asking his opinion.This place has a scam artist for a manager.
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August 2023 by Sergio Aragon
They don't have anything you need
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June 2023 by Rhea Lotiff
My Sim card was locked and they were helpful replacing the card and making sure my service was up and running.
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April 2023 by Virginia Brown
Asked questions, and she seemed uncertain about the answers. She was holding her puppy the whole time.
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March 2023 by Virginia Keaton
Asked questions, and she seemed uncertain about the answers. She was holding her puppy the whole time.
