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October 2023 by Lauren Holdorff
I’ve been here twice and should’ve known better than to go a 2nd time, but I figured I’d give them another shot. I got my nails done at 930am on a Thursday before my Saturday wedding - and before the ceremony, I noticed the shellac manicure already starting to come up around my cuticles (when it starts catching on your hair and stuff.) I haven’t done dishes or anything else that was strenuous on my nails - and the same happened the first time. It’s now Monday and the shellac on every single nail had started to peel back and off. She also sliced my middle finger cuticle and it was bleeding, but acted like nothing has happened.I also think if someone says no to shellac on their toes FOUR times, you should probably stop asking… (same lady who did my nails…)I wish I knew the ladies name who did my nails so I could tell everyone to steer clear.I have a 2nd star because the woman who did my pedicure was kind and careful.Wish I would’ve spent my money elsewhere.
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July 2023 by Karlee
Love this place.. so far so good! I’m fairly new to this nail salon & I have loved my experiences here. Lammi did my nails this go around & I loved her service! I could tell she cared about the details & made sure the nails looked up to her standards. My pedicures also are always amazing! Services: Foot massages
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July 2023 by stephanie Herzog
Absolutely love the service and how my nails come out amazing just how I want them every time!! Everyone is very polite and professional!! Great atmosphere and very clean!! I have been to countless nail salons in the area over the year and they are always the best!!!!
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July 2023 by dalya elsweisy
I really wanted to like this place but i can’t bring myself to say i do. I am only giving it 3 stars because they were nice but thats it. I got a pedicure the #4 but honestly I barely felt the scrubbing. I asked for a design , they said ok then half way through said only if you get shellac can we do a design. I don’t like shellac on my toes and have never been told i have to get shellac to get a design. My husband also got a pedicure and said they barely cleaned the dead skin if at all. It just wasn’t worth a $57 dollar pedicure, you can go else where and get much more.
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June 2023 by Angie Holcomb
Super cute nails! She made sure to take her time and get everything right!
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May 2023 by Yulissa Rios
Loved the environment! very good service as well !. Highly recommend just love love loveee my nails .Services: Pedicure
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May 2023 by Victoria Hernandez
Ask for Ivy!! Shes so good at any designs I ask for and so patient when I’m being indecisive. Love everyone here though ❤️ always super nice and inviting. Definitely worth the money!
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March 2023 by JRod
Awful experience! I was recommended by a friend but did not like the service when I questioned the nail lady she got upset . My nails do not look coffin and the tip was awfully large! Don’t go there! Once you speak your mind they get upset and frustrated . Never again! I went back but I assured them I did not miscommunicated. I had my nails fix but again one nail looked crooked. It’s okay the damage was fixed but I will not go back. I learned my lesson. I just needed to share my experience. Customers pay but not all leave satisfied with the service. Please speak to your employees on the importance of communication and customer service when customers question or want adjustments. Thank youService: Acrylic nails
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March 2023 by Esmeralda Adam
Best place I’ve been to and that’s why I have stayed as their customer for over 7 years. They are friendly and do a great job. I love to stick to 2 nail techs. One for my toes and one for my hands but in a pinch I know they all will do a great job. I love that they already know me by name and know what I like to drink. Clean place, decent price and great service!!!
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February 2023 by Crystal Salinas
Place is ridiculous. The owners favorite number seems to be 80 got plane light pink nails medium length for my first visit. Total was 80, no problem. Come back for a refill and design 80 again same length so the math just ain't mathing for me. My sister and neice both got longer nails than me and theirs wouldn't you know it came out to 80 as well. Lol, needless to say, we won't be back. Pick for reference of length. Also, the design on my neices nails is horrible. If you can't do the design then say so. She ended up not getting what she asked for.
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February 2023 by Kris Vaughn
I've been coming here to nails of America by Baybrook for a couple years now and I've tried other places and I keep coming back I enjoy the work they do I always am happy when I leave and I would highly recommend them ?
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December 2022 by Maddison P.
Waited over 30 minutes after my scheduled appointment time before I was sat in a chair, not a huge deal. The tech couldn't get the dip powder I chose open so she tried to get close with a different mix of powders, not what I wanted but still not a huge deal. My problem was they were so busy that she was obviously rushing and sanded down part of my cuticle till I was bleeding on a couple of my nails. If they didn't have time then they should of said they couldn't fit me in today. An hour later and my one finger is still bleeding and hurts. They also didn't take time to clean up the excess powder hardened under my nails so I am just hoping it comes off.
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December 2022 by Laura S.
Beautiful Christmas toes . Fun with my daughter. Just what we need in the busy holiday season. Nice ladies did a wonderful job!!!
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November 2022 by Ashley Murphy
This is the only nail salon I’ll go to. I highly recommend. Atmosphere and customer service is wonderful. Plus they do a spectacular job on my nail’s every time!
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November 2022 by Samantha Kaufman
Very nice experience. Got manipedi with shellec. Should have lasted 3 weeks but by day 5, the color is already coming off. Very disappointed because they looked so lovely!update: thank you for offering to fix them (as i type this another nail has color coming off :(), but i live in san antonio and was only in town for my wedding which is why i had my nails done.
