-
November 2023 by Diane Kelley
This Branch has always been a professional pleasant experience for me with all of staff members that have assisted me .
-
October 2023 by Jeffrey Johnson
Very friendly people and easy to talk with. I wish we had one in the Waco area. Thank you for Great Service.
-
September 2023 by Laraine Schollmann
Julia and all are greak bankers. Julia spent as much time before management butted their noses in...
-
August 2023 by Yvette Hunter
I love the this credit union always on top of everything and great customer service I would highly recommend this Bank ❤️❤️❤️
-
August 2023 by Richard White
The worst Federal Credit Union that likes to screw "VETRANS" example I have over $ 113, 000.00 in various accounts. I asked for some checks for my checking account at original opening 4 years ago and received them and they were not marked Money Market, so one day I wrote a check to Wells Fargo from the batch I received and as it turned out it was not my checking account the local office printed money marked checks and they bounced my check and charged me $ 29.00 return fee eventhough the money was in my checking account and Wells Fargo charged me an additional $ 25.00 for a returned check for a total loss of $53.00 when I had plenty money in the credit union and a similarly event just happened...that's how they like to screw a 81 year old Vetran PLEASE BEWARE MY MILITARY BROTHERS. Note CFPB took action against Navy Federal Credit Union for making false threats about debt collection to its members, which include active-duty military, retired servicemembers, and their families.
-
July 2023 by Jessica S.
We went here to look at opening accounts. Sat there for 50 minutes unattended and finally left. Told staff we had been waiting for 50 minutes and the response was nothing more than have a nice day. Was really looking forward to doing business here but unfortunately there is no focus on even basic customer service.
-
June 2023 by Josh And Susie C.
Best banking ever. The employees, both in branch and on the phone, are always very helpful and polite. Car buying is a breeze using NFCU. I will never use another bank. Nothing else compares to the service you'll get with NFCU.
-
June 2023 by Sam Rooth
Very nice bankers explain everything no matter how many questions you have to ask they don't mind at all
-
May 2023 by Gigi Banks
It’s been an awesome experience banking with them. They are professional and friendly. When I have questions they always explain things thoroughly, which I definitely appreciate!
-
February 2023 by Jacque' Allen
Deposit or withdraw, coming here is always such a pleasure.Greeted with kindness never gets old.The place is always clean, friendly staff, and very welcoming.
-
January 2023 by Jacque' A.
Extremely friendly employees, all the time! No matter the reason of the visit, what time of day, and who's working... I've always encountered the best- most friendliest customer experience. All locations I've ever visited are great, but here I feel everyone goes over and beyond- which I turn makes me want to start the process of making this my main account for all of my banking needs. Thanks Navy Federal!
-
January 2023 by Dj D.
The app deleted all my communication to Navy federal. I got put on orders and Navy federal knew. They raised my interest rate From 3% to 14% auto loan. Do not trust the app or Navy federal being military friendly.
-
December 2022 by Levi Burrows
They never disappoint, they have a great staff always fast and friendly.
-
November 2022 by rivera corps
Always have 1 teller working , long lines always having to wait, rude staff after asking of someone else can help us to get the line moving. Just tearable service way too slow
-
October 2022 by Jamie Thompson
Veronica would not honor the amount I was trying to withdraw but honored that amount for a white customer. They were very rude and unprofessional will be reporting her to corporate.
