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August 2025 by Yanet I
Jessica is amazing. She provides great member service. Black card perks and personalized fitness training plans.
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August 2025 by Necoa Baker
I've never had a problem at this location. However, today I wanted to retrieve it's something that I had left that another worker said she would leave behind for me. Which she absolutely did. When I arrived, I requested that item only to have a box threw at me and rolling eyes the guy at the front was so rude. This is not how you treat people coming in. It's supposed to be a calming environment, not stressful or rude.
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July 2025 by Bernice Fuentes-Tamayo
Ehhh, where do I start.. this was my 1st time at this location and as soon as I walked it it smelled musty.. it was very small and all machines were occupied, waiting around for a machine was frustrating.. the black card room was so gross.. smelly, I couldn't finish my massage..
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July 2025 by tamara zapata
recently new to houston - usually staff is very nice & welcoming, never a complaint. what i’m assuming a manager in a black shirt- was trying to buy a water before leaving , he was very rude & had attitude the whole time i was trying to at least hurry my way out since it was about 20 mins till close but i had left just the one water once i gave him my partner account and was not pulling up , i did not want to stand there and continue to feel uncomfortable by interaction.
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July 2025 by Miranda Joe Courville
Every one is a little different yet nice
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July 2025 by Samantha A.
Weird man staring at ppl in the hydro massage room
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July 2025 by yatin raval
Poor customer service.
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July 2025 by Vince Vargas II
I’ve been a member of this Planet Fitness location for a while, and unfortunately, I’ve noticed a decline in the overall environment. Recently, the gym has started allowing in large groups of people arriving in shuttle vans—seemingly from nearby halfway houses. While I understand and support second chances, the experience has become noticeably less comfortable for regular members. The atmosphere often feels overcrowded, and some basic gym etiquette is being overlooked, which detracts from the “Judgement Free Zone” promise. I hope management takes steps to better balance accessibility with maintaining a safe, welcoming, and respectful environment for all members
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July 2025 by mike thompson
I have been member for this planet fitness club for more than 3 + years never had an issue with my payment never been late this time I was late cause my card on the file was expired and I explained that to on duty manager Kristian I told him I am ready to make a payment only thing I wanted was if they can remove the late payment fee he is like we don’t do that I was like common man you should at least remove it for the first time as a courtesy he said no planet fitness could consider this if you have a member with you who has never been late on payment ever very disappointed matter of fact I will downgrade my membership from black card to regular member ship my card was expired in July 1st I was able to go gym for some reason I went in on July 7 th I was ready to pay them but the guy who was working g there he told me just wait till my manager comes in which was at 10 pm that day I waited for the manager until 10.05 pm guess he never showed up or if he did he was late as per his schedule.
I will not refer anyone to this gym 👎
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July 2025 by Casey McGann
Clean, friendly staff, all the machines/weights you need.
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June 2025 by Austin Hoang
Good quality equipment available. Nice staff
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June 2025 by D.C. Golden
A Welcoming Gym for Seniors
As a senior who previously belonged to the now-closed YMCA, I was looking for a new gym that was both low-pressure and easy to access. I found exactly that at the Planet Fitness on Eldorado Avenue.
From the moment I joined, the staff was incredibly welcoming. The gym itself is well-organized, with exercise equipment neatly arranged, and enough of the high-demand machines to go around. I've made it a habit to check the crowd meter before I go, and by visiting during off-peak hours, I've consistently found it to be a clean, excellent place to exercise. Even though most of the other patrons are much younger than me, I feel completely comfortable and at ease.
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June 2025 by Robert Valencia
Nice gym.
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June 2025 by turki mohamed
Very clean and very good servise
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June 2025 by Jessica Eldridge
24/7 baby yes
