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March 2024 by Juan Carlos Mejia
an excellent place, good staff and, above all, a very clean place
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March 2024 by Keith Bias
Nice gym.
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February 2024 by David Leija
Open 24/7 , clean location, friendly staff, friendly gym members, class hours in AM and PM, good quality equipment
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February 2024 by Nancy Murphy
Great over all experience!
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February 2024 by Jeff Luahiwa
Great atmosphere with an amazing staff! Machines are always available and clean, highly recommend!!
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January 2024 by MINERVA GUERRERO
Love it ...Only we need a Suana in there for woman's...maybe soon ?
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January 2024 by PINKANGEL 36
The gym is always clean, the staff is courteous and attentive, and great parking.
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January 2024 by Rym
The old guy who works here early mornings is very rude and always gives me a dirty look everytime I come into this location... Thought he was racist or just having a bad day I will have to capture a picture on my next visit
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January 2024 by Reohh Om
I visited yesterday to give support to my sister who is interested in joining a gym. My sister wanted to visit in person to ask questions, do a tour, and get a feel of the place before she committed. Upon walking in, we were briefly greeted by Briana who appeared to have an attitude as she wasn't friendly. She did not seem to be interested in helping us and eventually did not.My sister told Ms. Briana the purpose of our visit and she insisted that she sign in on an iPad. She did not even specify why we had to sign into the iPad and when my sister asked, Ms. Briana just told her to open up the iPad.So, she fills out the iPad and then another person comes to assist us. Now, this person was a lot better than Briana. Ms. Juanita assisted us, she was very nice, personable, attentive, and patient. Ms. Briana can definitely learn something from her coworker. Ms. Juanita answered all of our questions and was honest with her answers.She gave us a tour of the facility. It's a small gym and appears to have basic amenities. Ms. Juanita gave us the pleasure of testing out the hydromassage and the massage chairs which were very comfortable with easing some tension. I did like the hydromassage as it reminded me of the Hot Springs from NC.We even had the opportunity to meet the manager of the club. The manager was okay but seemed nonchalant. She mentioned that she exercises at a completely different gym that she works at which to me is a red flag to me.The facility itself appears to be clean and well maintained from the first impression, however, I wouldn't choose this gym because it lacks yoga and cycling classes, no sauna, basic amenities, and most of the staff wasn't friendly. Ms. Juanita was the only one that appeared to love her job.
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December 2023 by Rosa Miranda
Very good ?
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December 2023 by Mode
Classes are amazing and Vanessa is really a talented and experienced coach
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December 2023 by John Thomsen
The gym at 528 in Friendswood is fine. The one at 3 and El Dorado should be closed and moved to a safer part of Clear Lake.
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October 2023 by Nicole Gerbich
I love planet fitness! Especially Elijah, Hannah, Gabby, and Mike, all of them are very helpful and have the best customer service! It’s also one of the cleanest locations they are always cleaning!
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September 2023 by Bottom of the Map
God why God would you ever have switched out to the new hydro massage chairs? They all suck now. They got two new versions and they aren't great. Also, the fountain that spews water into the water bottles has been hot for about 3 months now. You have to actually use the water fountain to fill your water bottles because for some reason it still is cold. The great staff, price and convenience keeps me coming back
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August 2023 by Magan S
This gym and its employees, especially that Manager (Joe) are a real piece of work. No ethics no customer service and every time you say something to them, they backtrack. I was told by Joe that you can not have two accounts and that Planet Fitness will automatically cancel the new account. Bold face lie, my account was charged 2 months plus an annual fee. When I made mentioned of this is not the truth, he said in a nasty tone he will cancel my account and proceeded to hang up the phone. I called back and asked politely, can I have the corporates number? He proceeded to say in a condescending way, you may not and hung up. Not to mention, I was forced to pay an extra $155 for an account that was put into collections in 2019. When I stated that if the account was placed into collections, Planet Fitness has no ties to that account anymore and should not be collecting a penny. Joe then proceeded to tell me, when we say collections, it's not really collections....Say what? Thank Joe-Manager at Planet Fitness in of 528 in Friendswood, Texas. Enter at your own RISK!
