PNC Bank

Most Recent Comments

• December 2024 by salvador vasquez
  Stop by to get some cash out only to have the ATM Machine eat my card and not return it, no cash no nothing 😡
• October 2024 by L
  drove 20 minutes to the “24 hour atm” yesterday and the door to access the atm was locked. this is extremely frustrating, make it make sense.
• August 2024 by lloyd gilliam
  I am sitting here inside the bank.. no help.. why can't I get a debit card at my local branch in Santa Fe?? This place has no parking .. I had to pRk in a cripple space..
• June 2024 by cupcake cc
  No one does anything in here. They refer you to the atm machine which you speak to a live person who’s not so knowledgeable… there’s no teller here so go somewhere else like friendswood who you find genuine rep who actually can do something to help you!!
• March 2024 by Roman P.
  One of the worst branches. Any time I come in, they are just not helpful. Wanted to order foreign currency - allegedly they don't do it. Send me to another branch (10 min before the closure). Asked to call to that branch to b sheet then - they refused. Time to switched banks, I guess.
• November 2023 by CoCo Brock-Salinas
  This is such a good bank. It’s a small location but the people in there are so nice and friendly and the most helpful. The branch manager Desiree is above and beyond and will figure out how to solve your problems with a genuine smile on her face.
• October 2022 by Ryan Mesler
  The people here don’t actually do anything. They simply refer you to the virtual teller at the ATM to handle your transactions. I don’t even know why there’s people getting paid to be at this location considering they start out at about 21 bucks an hour and these two employees were completely useless. I’ve been trying to avoid transitioning to a new bank since the merger but this is the final straw. I cannot tolerate the terrible customer service and diminishing features any longer.
• October 2022 by Cassie Meads
  Never any issues with the staff and the contactless banking is wonderful
• June 2022 by IAA
  Just opened a new account, excellent service, and very helpful.
• March 2022 by G D
  Horrible online banking customer service… This transition from BBVA to PNC has been a NIGHTMARE for your customers! Very poor business acumen used when making this merger. Customer’s, literally paying customers like myself , suffer from it… Extremely annoying and inconvenient
• March 2022 by Joshaua Franklin
  I'm really glad PNC is finally making it's way out here. Of all the larger banks, they seem to have the best overall banking products and customer service. Rosy was awesome when opening my account, and made the entire process super easy.
• March 2022 by Cassie Slanina
  Never any issues with the staff and the contactless banking is wonderful
• February 2022 by Rob Intact
  I’m currently sitting in this PNC Bank location and theirs 1 and I repeat 1 employee working and 5 different people have entered needing everything from a new account, card reissue, cashiers checks but everyone has grown frustrated and walked out! There’s another employee that walked in 20 minutes ago but is in an office acting as if they can’t come assist this lone employee to create a better customer experience! If I didn’t have multiple accounts and no time to move them all I’d walk out and NEVER utilize this bank again in my life!!! This is PATHETIC!!!