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March 2024 by Oscar S.
absolutely disgusting! most memorable was the absolutely disrespectful loss prevention employee . elderly man with glasses.
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February 2024 by Dotty “Dotty”
Texas was having a cold snap, I needed to buy warm clothes & I found them & got great bargains
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February 2024 by Uriel Bastida
Very affordable clothing and excellent prices.You find very good offers
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January 2024 by lauri gervasi
Love this store.
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November 2023 by Karen Langley
I love Ross! This location is a favorite! Friendly even when patrons ( including myself?) try to take baskets out the door! But come on ....when you can't possibly carry all your purchases out.....what's one to do!!???
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November 2023 by Brittany
It’s the beginning is the holiday season- please staff your store accordingly . It stresses your current staff out when price checks are needed and the checkout line is backed up. I dont care to hear yelling by your cashiers while im waiting in line . A simple sign stating “remove your hangers” would suffice just fine
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November 2023 by Sean Dooley
It's Ross, some bargains. BUT those lines to pay . Can't tell you how many times we abandon our purchases because Ross can't get it together.
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October 2023 by Brandon M.
What an absolute cluster-mess of a place. Seems to be all stores that are generally disorganized and "ghetto" (why do you have to have security to greet you like you're about to steal something?) Well for one, there's nothing in here worth stealing. How they've managed to be a step below Marshall's baffles me. Ross needs an overhaul asap.
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September 2023 by Karen P
I found cute clothes for very reasonable prices. Although lady's fitting room was outdated, it was clean. Very friendly employees also.
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September 2023 by Jessica Silva
I had a drink and the manager on duty (white middle age male) was so rude and disrespectful he yelled at me and told me to get out because they had a policy of no drinks allowed. Please be kind and respectful when enforcing policies.
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August 2023 by Nothing Permanent
I had such a bad experience with the employee Carmen just because I brought two items to the store that doesn't have a receipt for the first time, they were with original tags never used,She was rude toward me made me feel down while am still front of her because she has to call manager couple time to show her how to do the transaction and she doesn't like that, lacking any type of customer service, a grown woman treating another grown woman badly. I would imagine how will she treat me back if I had that attitude towards her. She got angry and she was mad at company policy to accept return without a receipt.
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August 2023 by Jackie Adekanbi
Its over 100 degrees in Houston. Texas. We walk in this store with water and was told that water isn't allowed in this store unless it was a medical condition. Customers can bring non service dogs in the store but Customers aren't allowed to bring water. Not sure if it was because we had black faces but whatever the reason it's a sad day in America.
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August 2023 by Rain Water
I had such a bad experience with the employee Carmen just because I brought two items to the store that doesn't have a receipt for the first time, they were with original tags never used,She was rude toward me made me feel down while am still front of her because she has to call manager couple time to show her how to do the transaction and she doesn't like that, lacking any type of customer service, a grown woman treating another grown woman badly. I would imagine how will she treat me back if I had that attitude towards her. She got angry and she was mad at company policy to accept return without a receipt.
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August 2023 by Bobby Knape
Great products at discounted prices, wonderful place to shop. Thanks Ross!
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July 2023 by DIANE LLOYD
With temperatures in excess of 100° outside, I entered the store with a bottle of water. Before I could even get a basket, I was greeted by security stating that I was not allowed to bring water inside.I have shopped in the finest of stores and have never heard of such a thing...especially when they seemingly have the AC set to 80° inside.I will no longer patronize this business.