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November 2023 by Cheri
On a whim after our refrigerator started going out, my husband and I stopped into American Freight. Boy am I glad we did! Elvis helped us find the perfect fridge for our budget. He even plugged it in and checked it out for us. I'm extremely happy with my new GE Profile! Thank you Elvis! We will definitely be back!
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November 2023 by Cheri Trevino
On a whim after our refrigerator started going out, my husband and I stopped in at American Freight in Webster. Boy am I glad we did. Elvis helped us find the perfect fridge for the price we could afford. He even plugged it in and checked it out for us. I am extremely happy with my new fridge! Thank you Elvis!
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November 2023 by Ruth Fiorito
I had a wonderful time shopping around at American Freight for a refrigerator. Matt was so knowledgeable about the larger matters, but also on the tiniest concerns I would have about my small kitchen. He completely understood all of my concerns because I had never bought a refrigerator for such a small kitchen. He never made me feel rushed and left all decisions up to me in the end. Matt is very kind, and I couldn't believe how patient he was with me. I must have gone into the store about 4 times to try and decide which fridge I liked the most. Above all Matt is a very professional person with loads of knowledge and common sense when dealing with people. I am looking forward to shopping for more appliances for our kitchen at American Freight and I would highly recommend anyone to shop there.
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October 2023 by Quynh Le
Very good customer service! Kayla helped me select a great washer. I’m happy with the purchase. The price was amazing!!!
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October 2023 by Caryn B.
I had such a great purchasing experience! Matt was a wonderful salesperson that never made me feel pressured all my decisions were my own. He was kind and courteous with great advice and knowledge on everything I had questions about. Elvis was so great ringing up everything. Elvis provided all of my options with no pressure selling. Highly recommend coming here and will definitely be coming back!
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October 2023 by Jayme Lou
Friendly service with Matt Eaves and no pushy sales which is a plus. Very relaxed environment. I laid on a mattress for about 20 minutes before I decided it was the right one for me and I think that’s how Mattress shopping should be. I need to be confident that I’m going to love my mattress and I feel like I am. Thanks Matt for Great Service!
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October 2023 by Kelli Ramirez
Bailey was great in helping us find what we needed. He was able to answer all our questions and price it with no smoke and mirrors. Would highly recommended American Freight and Bailey!
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September 2023 by Vinnie Cornett
Shane and Elvis were extremely helpful, transparent, and not pushy when it came to selling me our new dishwasher. Elvis got under the unit and made sure I had all necessary accessories to hook up once I brought it home. Shane helped me find the least dinged up and best candidate GE dishwasher to replace out Samsung. Thanks guys for the help. We are back in action.
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September 2023 by Tuyetnga Lephuoc
As I step into American Freight Appliance store. There was 2 sales gentleman was sitting on the sofa at the entrance. One of them ask me if I need help. I reply "Yes, I need a dishwasher." He pointed me to the floor display and the wall for dent and scratch. They both would not even bother to guide me there to assist me. I then come across Elvis as he was helping another customer. Elvis approached me nicely and ask if he can assist me. He was back and forth with me another couple was buying a refrigerator. Service like that make you remember to come back and ask for the same sale people to help. My story is that business survive in sale to pay for the employee salary and I think it is sadly waste on people didn't care to sell or help customers. A+ for Elvis in customer service and knowledge.
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August 2023 by Chanelle Dozier
Mr.Elvis was great. He was able to get us in and out of the store without any problem. I really do appreciate him taking his time with us and answering all our questions. I would highly recommend Elvis as your sale associate during your visit here.
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August 2023 by J Koon Realtor
Stooped in to buy a refrigerator for my office. Elvis was very knowledgeable and friendly. I had a great experience here. The prices were great.
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August 2023 by Sandra Fitzgerald
Shane provided great customer service. Very friendly and quick service! This place has unbeatable prices and very nice quality.
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August 2023 by Nicole Ballard
We went to the store today to purchase a specific item. We ended up purchasing two additional items due to the great customer service from Matt who helped us with our purchase. Matt was patience with us while we took our time making decisions. Thank you once again and we will be back.
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July 2023 by Kerri Keels
We purchased a refrigerator recently and had an A+ experience! First, we were greeted by Elvis. He offered help but was not pushy at all. He answered all of our questions and addressed any concerns we had. We found the one we wanted and the price was so reasonable. We opted for delivery and we were told it could be delivered the next day! Super happy about that.We received a text later that evening letting us know what time it would be delivered the next day. The delivery was on time. They removed our old fridge and brought in the new one. These guys were so respectful and hard working!We had one issue and contacted the store. We went by there the next day and spoke to Shane. He helped us and made us feel like a valued customer. I can’t recommend them enough. I truly appreciated how well they took care of us.
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July 2023 by Michelle Sewell
Elvis was so kind and helpful finding me the right refrigerator. We found exactly what I was looking for it on the great price very knowledgeable. Thanks for your help Elvis would definitely recommend American freight just saved $1000 by coming here.
