-
November 2023 by Jack Miller
Highly recommend using Service King for any collision repairs.Completed work on my truck a week ahead of schedule, kept me updated throughout the process and onboarded all of the efforts I was tasked with by the insurance company themselves.Hopefully I do not need to go back haha. But if I am in this situation again, I will be sure to drop them a call.Services: Painting
-
July 2023 by Ja (Txman68)
My go to for collision repairs. Quality workmanship, friendly staff repairs done in timely manner. I highly recommend.
-
April 2023 by Brian b
10 out of 10. Best body shop experience I’ve had.Communication: 10Timeliness : 10Craftsmanship : 10Streamlined system : 10Delivering what was agreed upon : 10+This shop beats the Toyota dealership on 45 south (did my repair last time I was hit) by miles.Ms Renata will treat you like family.If you are in need of body work, this shop is top shelf.
-
March 2023 by Me
I was cautious about using them after I read the reviews, but I was backed into a corner because none of the collision places that I wanted to go to accepted the person who hit me insurance.It turned out to be a pleasant surprise. Service King had me in and out within in 20 minutes, along with my rental at zero dollars charged to me. My repairs were paid for completely. They kept me up to date on each step of the repair process. My car was back to me in about a week. The staff was nice and did a great job.Services: Exhaust
-
December 2022 by David Hook
Wow! Great experience with ServiceKing! My car looks great, and they completed it ahead of schedule. Everyone there was friendly and professional.Services: Painting
-
September 2022 by Amie Le
I had a horrible experience at this service center with my mom when we went to pick up our car from them. Melissa, one of the staff, was extremely combative and verbally harassed us. We had a misunderstanding with one of the repairs the center did on the car. Melissa said we gave verbal confirmation on a extra repair when we never did. There was no email confirmation of this verbal agreement. The staff said we had to pay for the repair that we did not approve of or leave without the car. In the end, we paid. However, the conversation from Melissa leading up to this decision was very aggressive. Melissa said racist microaggressions to my mom and me, saying that we don't understand English and to go elsewhere. These comments were extremely harmful and should never said to another person. I do not recommend this service center to anyone. I also recommend the Service King staff to undergo diversity and inclusion training, so no one will have to experience what my mom and I went through.Service: Painting
-
August 2022 by Madonna Anderson
These people do excellent work. They kept me updated throughout the time they had my vehicle. Let me know if there were any issues. When we went to pick it up and noticed some new scratches on the back glass, they didn't even question it. They took care of it immediately. I definitely recommend taking your vehicle there for any repairs you might need. If I ever need a body shop again, that's where I'm going.
-
August 2022 by George Frohne
I took my 2021 Ram to SK after it was wrecked. They were a preferred provider for my insurance company. I will say I experienced one issue after another with SK. I was very clear, I was not in a rush for the truck, I just wanted it repaired correctly. My paint after repainting still does not match. I had to reject it 4 times for rework as it was subpar. To top it off, I had something stolen out of my truck while in the shop, so I notified Sean of it and never received any acknowledgment. They have a great business plan but fail on execution. Do your homework before using this establishment.Services: Painting
-
August 2022 by Mandy Frye
Lenita Reed, you and every single employee at Service King are my Heroes!!! Truly, THANK YOU!!!I am so bless for this company's hard work and dedication! They understood my situation and got right to work!Their employees are AMAZING!!!! Customer service PHENOMENAL!!! The quality of their work definitely speaks for itself! UNBELIEVABLY the best quality I've seen!! Even backed by a LIFETIME WARRANTY!!!!!I will be forever grateful for Service King and their amazing employees especially, Lenita Reed!! If it wasn't for this wonderful woman,, I would have never known about Service King! Sean was also amazing at keeping me informed about my car every step of the way! Very friendly gentleman! Special thanks to the older gentlemen for putting my front decor license plate back on. Very sentimental for this vacation. All the employees are so amazing! I've never been more satisfied with the quality, efficiency, customer service that was provided to me.Their dedication to their customers is #1! At Sevice king they go above, beyond!!! The best company hands down !!! 1000% satisfactory!!I will never go anywhere else for repairs!Thank you for being the best and helping me when I needed it the most!2005 Acura RSX .. Mandy Frye ?
-
July 2022 by Glen Martinez
Went in for a estimate and I was emailed an estimate with repair cost of zero. They took pictures of vehicle but no estimate cost.The email says the following belowWe've attached a detailed summary of the estimated cost for your repair. Getting your car back good-as-new is just one call away
-
July 2022 by Sean Reed
Service with a smile and genuine care for their customer's experience!! My vehicle will go nowhere else for accident repairs.
-
July 2022 by Helmi Merkhi
I replaced my rim and my tire. They put a new one but it was leaking air. When I called them to get fix it they said” take it to a discount tire”. Also if u’re expecting a call back, it’s never coming. Do yourself a favor and use a different business because these guys will over charge you for a mediocre service.Services: Body & Trim
-
July 2022 by Phil Petersen
Repairs went smoothly. Staff were friendly and helped me through the paperwork. Car was clean when job was finished.Services: Body & Trim
-
June 2022 by Ashley C.
I am putting all five stars and I wish I could put S I X if I'm honest!! Great Customer Service. Smiling faces. They went above and beyond to make sure that I was happy. Which is so rare these days. This is not the first time I have used them and will continue to keep coming back!
-
April 2022 by Carla Megan Gonzalez
Had my car serviced here and the customer service was very helpful, informative and nice.They kept me up to date through txt messages which was nice because I'm always hard to get a hold of. And even got a hold of enterprise for me even those enterprise wasn't ready on there end. She still let me know that if I wanted to come back another day when enterprise had a car available she would gave everything ready for me.Service king was better than I imagined it would be. I couldn't ask for more..I would definitely recommend them to anyone trying to get in and out with no hassle, great service, and helpful and informative customer service. They made everything easy for me ???
